Job Description

JOB DETAILS:

FTE: 0.001 - Optional Part-Time (OPT) SHIFT: 1st - As Needed Basis, between the hours of 7AM - 8:30 PM - Including weekends (as needed). ADDITIONAL DETAILS: Position will provide coverage at Froedtert Hospital, Froedtert Menomonee Falls Hospital, Froedtert West Bend Hospital, or Woodland Prime 200.

SUMMARY:

• To assess patient financial needs, assist patients and collect deposits according to the Froedtert Hospital Billing and Collection Policy in a professional and courteous manner. 
• To screen patients and assist with applications for applicable governmental programs, the health insurance exchange, and/or the Froedtert Health financial assistance program. 
• To stress customer service and positive interpersonal relations while working closely with Admitting/Registration, Preauthorization, Care Management, appropriate department personnel in Patient Financial Services, and MCW Clinical Practice Services in addressing financial responsibilities. 
• Other duties as assigned.

Qualifications

• One year of experience in healthcare/revenue cycle functions (or other business offices), case management, or social work is required. 
• Experience using Microsoft Word, Excel, and other software programs is preferred. 
• Experience using Epic in a healthcare environment is preferred. 
• Experience in social work or case management is preferred. 
• A High School diploma or equivalent is required. 
• Bachelor's degree in social work, case management, healthcare administration, business administration, or other related field is preferred. 
• The state of Wisconsin and Federal Certified Application Counselor Designation is required or must obtain within six months of hire.

Additional Information

All your information will be kept confidential according to EEO guidelines.