Job Description

We are seeking a Client Service Professional / Receptionist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. THIS IS A PART TIME SEASONAL POSITION FOR THE 2021 TAX SEASON. RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company Description

World leading company in tax preparation services with over 60 years of experience. This is a SEASONAL position. Could be long term if you know taxes.