*This is a hybrid role with three weeks per month onsite (Mon - Thurs). The remaining days are remote.

At Lands' End, we are on a mission to create a more comfortable world. We care about our employees, our community and our planet. People are the heart of our company, and our doors are open to everyone. We are committed to creating a welcoming, safe and inclusive environment for all. Our strength in work and life comes from the combination of our experiences, backgrounds and talents. It's what we do as people that makes Lands' End a great place to work.

As an intern, you will join over 5,000 talented individuals who are leaders, critical thinkers, accountable, curious, flexible and results-minded all driving toward the same goal - to delight customers and drive sales through multiple channels. In addition, you will join a diverse group of individuals from a variety of colleges, universities and areas of study. Some highlights of our internship program include:

• Paid Internship: $20/hr
• Twelve-week program: May 19 - August 8, 2025
• Full-time opportunity: 8am - 5pm CT
• Summer Hours: Work ends on Fridays at 1pm CT
• Team building and networking activities
• Group projects and career-building workshops
• Leadership and cross-functional learning opportunities
• Assigned mentor focused on your growth and development
• Senior leader speaker series
• Lands' End merchandise discount
• We offer mileage reimbursement, expenses incurred during travel (food, tolls, etc.), and a small U-Haul trailer. If you will need a small U-Haul, please discuss with your recruiter.

Do you love investigating and solving challenging business problems through data and human insights? Do you dream of an internship with a team that delivers actionable insights to that impact business results? If so, then look no further, Lands' End has the perfect opportunity for you! Our internship program is designed with future leaders in mind and serves as a pipeline for top talent. As the Customer Insights Analyst Intern, you will have the opportunity to design research to collect different types of data and mine for insights that will deepen business partners' customer understanding and empathy and can drive action.

To support you in your efforts you can expect access to a wealth of data, dedicated and talented co-workers, an executive team championing an insights-driven culture, and a suite of research and testing tools at your fingertips.

Responsibilities

• Help drive expansion of Lands' End market research capabilities and impact
• Work collaboratively with internal stakeholders to understand business objectives and key research questions
• Take lead drafting, editing, and finalizing project plans that could include qualitative and/or quantitative methodologies
• Program, test, and execute research using appropriate tools such as Qualtrics (includes overseeing logistics for customer list pulls, email invitations, and incentive fulfillment)
• Synthesize, analyze, and interpret qual and/quant data, with a strong focus on data quality and integrity to deliver meaningful insights
• Support market research team in their efforts to put "insights into action" by helping to present complex insights in a clear, compelling, and action-oriented way
• Introduce new methodologies to team to enhance the suite of tools Lands' End can use to understand its customers more intimately and to make more data-driven decisions

Qualifications

• Strong analytical and problem-solving skills combined with natural curiosity and excitement to dive into business challenges
• Pursuing a degree in marketing, marketing research, consumer science, mathematics, statistics or other relevant academic program
• Strong analytical and critical thinking skills
• Experience synthesizing learnings and drawing conclusions from large data sets preferred
• Strong written and verbal communication skills and experience influencing others
• Experience prioritizing and balancing multiple projects at once
• Strong attention to detail
• Able to overcome obstacles and manage change to successfully accomplish goals
• Experience with Microsoft Office suite (Excel, Powerpoint, Outlook, Word) required. Qualtrics experience preferred
• Proficient using Microsoft Office suite: Excel (Vlookups and formulas), PowerPoint, Outlook, Word

Lands' End is a leading multi-channel international retailer of casual clothing, accessories, footwear and home products. Lands' End is legendary for high- quality products at an exceptional value, plus a commitment to world-class customer service.