Macy’s Credit and Customer Services is now accepting and reviewing online applications for entry-level positions within the Mason, Ohio facility:

• Fraud Customer Service Representative

This position requires answering questions and resolving customer issues via phone, making skills such as oral and written communication, computer and keyboard proficiency, and problem-solving critical for success in the respective position.

The Fraud Customer Service Representative is responsible for reviewing, investigating, and determining action to be taken for all data in fraud queues for proprietary accounts, as well as other assigned duties.

Essential Functions:

• Take inbound phone calls.

• Perform outbound fraud verification.

• Regular, dependable attendance & punctuality.

• High school diploma or general education degree (GED) required.

• One to three months related experience and/or training preferred.

nation’s premier retailers, with fiscal 2013 sales of $27.931 billion. The company operates about 840 stores in 45 states, the District of Columbia, Guam and Puerto Rico under the names of Macy’s and Bloomingdale’s, as well as the macys.com and bloomingdales.com websites. The company also operates 13 Bloomingdale’s Outlet stores. Bloomingdale’s in Dubai is operated by Al Tayer Group LLC under a license agreement. Macy’s, Inc.’s diverse workforce includes approximately 175,700 employees.