Named after the French dessert, Charlotte Russe began its sweet journey in 1975 with the first store opening in Carlsbad, California. Putting a spotlight on women in their teens and early twenties and focusing on trendy, affordable clothes, shoes, jewelry, and accessories, Charlotte Russe grew quickly from 35 stores in Southern California to 500+ stores across the United States and Puerto Rico.

We believe that everyone can make a difference and everyone has a voice. Charlotte Russe is a dynamic, creative, and intensively collaborative environment that believes an open, honest, and supportive approach empowers our people to be their best. Join the team and see what a difference you can make!

Job Summary

The Sales Associate creates an exciting, fun, and friendly Charlotte Russe customer experience and inspires our girl to be amazing every day. The Sales Associates shares the latest trends and promotions with our customer keeping her informed on all the current styles. The Sales Associate maintains a clean and organized store making it easy for her to find just what she is looking for. The Sales Associate anticipates what our girl needs and responds quickly.

• Supports a great customer experience by servicing every customer with the Charlotte Russe ICON experience
• Always acts in a respectful manner to customers, managers, and peers
• Covers key areas of the store including shoes, fitting room, and cash wrap ensuring that we never make her wait
• Complies with all Charlotte Russe policies and procedures
• Completes all training as required
• Efficiently executes all store tasks within company guidelines as assigned by store management
• Assists store management in completing floor sets, markdowns, promotions and windows as requested
• Follows all cash register policies and procedures
• Practices Loss Prevention awareness and drives reducing shrink through servicing the customer and supporting a culture of honesty
• Demonstrates knowledge of merchandise trends, current marketing campaigns, and in-store promotions and consistently executes marketing, promotional and visual best practices
• Maintains neat and organized stock in both front of store and backrooms including straightening, hanging, sizing, and merchandising
• Participates in the cleaning of the store, including vacuuming, dusting, and spot cleaning of windows, racks, and mirrors, etc.
• Is knowledgeable of and follows all store safety procedures

Required Skills and Abilities

• Ability to provide exceptional customer service
• Ability to manage multiple tasks
• High sense of urgency
• Ability to complete tasks in a timely manner with a high degree of accuracy and attention to detail
• Ability to conduct self in a professional and respectful manner with customers and employees

Education and Experience

• High school diploma or equivalent preferred
• Customer service experience preferred

Named after the delicious French dessert, Charlotte Russe began its sweet journey in 1975 with the first store opening in Carlsbad, California. Putting a spotlight on women in their teens and early twenties, our store offered access to major fashion trends at value-oriented prices. And over a few exciting decades, the mall-based chain went from 35 stores in Southern California to 500+ stores across the United States and Puerto Rico.

Us Today:

True to our California roots, Charlotte Russe is headquartered in San Francisco with operational offices just down the coast in San Diego. Among fab, fashion-forward merchandise, we also serve up proprietary Charlotte Russe and Refuge brands that our clientele loves. Check us out online or pop into one of our retail locations to see where all the fabulosity happens.

Live. Work. Laugh. In style. We love what we do at Charlotte Russe, and it shows in our employees—amazing, dedicated people with an eye for style. We work together seamlessly—like a great outfit—but we're always on the lookout for superstar additions. If you love fashion and an exciting, innovative workplace, then come join us!