LOSS OPTIMIZATION STRATEGY LEAD, AVP

As a Barclays Loss Optimization Strategy Lead, you will document and follow the lifecycle of fraud expense across all elements of the fraud process. You will have the opportunity to be focused on identifying expense leakage within our processes, formulating recommendations on enhancements and changes, partnering with owners to implement changes leading to reduced leakage.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

WHAT WILL YOU BE DOING?

• Partnering with constituents across TC13 to document and track fraud loss from event to booking

• Prioritizing and organizing offshore resources ensuring alignment with business strategies and operational needs 

• Identifying processing gaps, delays, and decision errors within the fraud process

• Identification of data driven fraud trends and development of broad strategies to address the trend

• Conducting defect reviews of high fraud losses cases to identify any gaps in Fraud strategy, case management, or make procedural adjustments

• Escalating identified risks which may result in unacceptable fraud controls and losses

• Providing support, including analysis, to various Strategic Fraud initiatives outlined by the business and Fraud Strategy leadership

• Supporting stakeholder requests for deep dive analysis for strategy optimization, including cost saving and customer experience opportunities

WHAT WE’RE LOOKING FOR:

• A Bachelor’s degree in a quantitative discipline like Statistics, Mathematics, Operations Research etc. or work experience equivalent

• Strong analytical skills, technical skills in SAS/SQL with proven ability to process a large amount of data into meaningful information

• Superior verbal and written communication abilities

• Demonstrated sense of urgency, attention to detail, and ability to set and meet deadlines while managing multiple projects and priorities simultaneously

SKILLS THAT WILL HELP YOU IN THE ROLE:

• Ability to think independently and question proposed plans.

• Proven background in driving change with experience driving process improvements, business transformation, or root cause analysis    

• Data abstraction knowledge spanning multiple technologies (SQL, Python, R, SAS, etc.) with proven ability to process vast amounts of data into meaningful information

• Ability to facilitate discussions/meetings to drive out deliverables for programs and projects

WHERE WILL YOU BE WORKING?

Barclays' Wilmington campus includes two beautiful buildings located along the historic Wilmington Riverfront. A glance out our windows reveal a scenic look at the Christina River, along with a growing riverfront community of luxury apartments, shops, and restaurants. Additionally, the Wilmington train station is a short walk away making travel from New York and Washington, DC convenient.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 50 countries and employing around 83,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.