SUPPLIER LIAISON

As a Barclays Supplier Liaison, you will assist the manager in all aspects of managing one or more recovery support funtions. You will be responsible for completing production of key process that drive performance and ensuring the business is operating in control. The primary mission is to optimize the recovery of charged off credit card balances leveraging a variety of strategies to include dept sales.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

($46,000 - $55,000)

THE MINIMUM AND MAXIMUM SALARY/RATE INFORMATION ABOVE INCLUDE ONLY BASE SALARY OR BASE HOURLY RATE.  IT DOES NOT INCLUDE ANY ANOTHER TYPE OF COMPENSATION OR BENEFITS THAT MAY BE AVAILABLE.

WHAT WILL YOU BE DOING?

• Assisting suppliers with account level questions

• Reviewing and processing fraud and disputing claims per departmental standards

• Validating and processing monthly supplier invoices

• Performing quality reviews for supplier complaints to ensure appropriately addressed

• Validating and notarizing affidavits in accordance with departmental policies

• Collaborating with colleagues to solve issues and improve processes

• Educating suppliers on Barclays specific terminology, reporting and organization

• Analyzing account level and performance details.  Making decisions at account level

WHAT WE’RE LOOKING FOR:

• Four-year college degree in related field and /or five plus years related experience 

• Minimum two years’ operations/ recovery experience 

• Working knowledge of TSYS, NEUAnalytics and Outlook

SKILLS THAT WILL HELP YOU IN THE ROLE:

• Previous Project management experience

• Proven Microsoft Office skills,including MS Word, Excel, PowerPoint

• Recovery/ Collections experience 

• Strong oral and written communication skills.  Ability to communicate effectively with Sr. leadership, internally and external

WHERE WILL YOU BE WORKING?

You will be working at Barclays Services, Henderson, NV’s fully Operational Customer Contact center, where the best meet to build careers full of scope, variety, and reward. Supporting the banking and financial solutions of today’s demands, answering tomorrow’s questions, and redefining the future of customer support in finance.

We’re a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 50 countries and employing around 83,000 people across the world, we help communities, individuals and businesses thrive. And we’ve created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.