Sample Handling Assistant III Job Location(s) US-IN-Indianapolis Job Number 2018-18661 Job Category Other Position Type Full-Time Job Overview Covance is currently hiring a Sample Handling Assistant III for our location in Indianapolis, IN. The level III Assistant is accountable for the handling/storing and processing of irreplaceable clinical trial specimens and is responsible to research and resolve problem samples liaising with Project Management Teams, SMART Database loading Center, Investigator Support, LPS and Data Revision Center for Timely resolution.  The level III assistant will also provide support to the Specimen Management team and supervisors by communicating and performing technical functions and is responsible for accurate and timely initiation of scheduled and unscheduled shipments using the SMART Shipment Scheduler option.   Come join one of the largest Clinical Research Organizations and become part of the difference! We offer competitive benefits and salaries.   Please note that this position does offer overtime and Saturday work may be required Responsibilities/Duties:   Pro-actively monitor new and/or existing projects and communicate with the management and SMART Database Loading Administrators on problem areas.   Monitor and maintain SMART Scheduling functions on a daily basis   Initiate scheduled shipments, allocate pulling and shipment dates (of scheduled & unscheduled) and ensure such dates are respected.   Work with pull/pack team to ensure shipping volumes are not exceeded.   Responsible for different QC requested by the client and different QC into SMART.   Complete all scheduled SMART queries.   Responsible for negotiating and adjusting shipping date that best satisfies the customers needs and expectations.   Be able to process specific oncology samples.   Maintain inventory spreadsheets for customer specific labels, stock items, SMART labels, maintain Special Handling Specimen Log, training checklist and training material.   Receipt and process Pass-Through international shipments from other Covance CLS locations.   Responsible for Kit receipt and accessioning.   Monitor Zavacor to include pending management and problem sample resolution.   Be able to handle and process AP samples.   Accession and registration of specimens in Zavacor if required.   Adds additional classes in SMART project definition if necessary.   Performs special request monitoring of validation and pull queues.   Completes all scheduled SMART queries.   Follow up of any issues or questions from the referral laboratories.   Registration of specimens on Zavacor database if required.   Level III responsibilities:   Demonstrate flexibility by doing other duties assigned, such as assisting in writing SOPs or acting as a subject matter expert for the department.   Act as on the job trainer for all aspects of the SM Assistant position for both new staff and continuing education of existing staff.   Assumes leadership role in the supervisors absence to include but not limited to:   Organizing assignments during the workday. Acting as a resource for both internal and external customers.   Pro-actively monitor new and/or existing projects and communicate with the management and SMART Database Loading Administrators on problem areas.   Attend customer audits and provide demonstrations upon request. Education/Qualifications Minimum High School Diploma Experience Required: Minimum 1 year applicable work experience Able to work in a team as well as independently Dynamic attitude and ability to work under pressure Ability to take up challenges Strong detail orientation Strong communication and organizational skills Ability to use several software packages i.e. Word, Excel, Access  Options Apply Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Tell Us About Yourself Not ready to apply? Connect with us to join our talent community. Application FAQs