Are you a strong writer? Do you love technology, but find yourself critiquing the writing in your favorite app? Do you have a knack for showing people how to get things done the easy way? If that sounds like you, join our team! Cvent is hiring a Content Specialist to write compelling content for web and mobile applications and create documentation that helps customers succeed.

You will join a team of talented content specialists who work collaboratively with designers, developers, quality engineers, product managers, and usability experts to create content that helps users explore our product. This position is part of the Content Strategy team within Cvent’s User Experience (UX) department.   Position Duties:

• Write clear, consistent, personable product copy for web and mobile (onboarding, help text, error messages, creation wizards, and more)
• Have empathy for the users you’re writing content for
• Help drive the content vision for our product content across all platforms
• Champion the value of content strategy among other teams at Cvent
• Gather and prepare technical product documentation and new release highlights
• Review, edit and develop internal processes and documents
• Improve the application through content reviews and user testing
• Research, analyze, and provide usability feedback to the product team
• Assist in maintaining an application content style guide

Candidate Requirements:

• BA/BS in Communication, English, Creative Writing, Technical Writing, Marketing, Journalism, or related field
• 0-2 years of experience in professional writing, UX writing, technical writing, product documentation, or equivalent
• Experience working with designers, engineers, and product managers
• Passion for creating a great user experience
• Excellent communication and teamwork skills
• Ability to learn new technology and applications quickly
• Superior attention to detail
• Ability to work independently and as part of a team in a fast-paced environment
• Not afraid to ask questions and give ideas
• Ability to communicate with different audiences
• Willingness to take initiative and be accountable for your own work
• Working knowledge of styles, HTML, and Microsoft Office required, Adobe products a plus
• Knowledge of any online help software, content management systems, XML, layout/design software, programming, and databases a plus

Full Benefits

Cvent, Inc. is a leading cloud-based enterprise event management company, with tens of thousands of customers and 2,500+ employees worldwide. Cvent offers software solutions to event planners for online event registration, venue selection, event management, mobile apps for events, on-site event solutions, e-mail marketing and web surveys.

Cvent provides hoteliers with an integrated platform, enabling properties to increase group business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions. Cvent solutions optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.