We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

About the SAP Internship Experience Program

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP

1. Culture of collaboration : Meet with mentors, make new friends across the globe and create a thriving personal network.

2. Project-driven experience : gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

3. Gain visibility : With the SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.

What you’ll do:

Position title: SAP iXp Intern - Mission Control Center Support Engineer

Location: Hybrid in Newtown Square, PA

Expected start date to end date: November 2024 – May 2025

Schedule: 40 /hr per week

• Help in building dashboards for MCC Back Office Operations.
• Engage with SAP customers to troubleshoot incidents related to Network, communication, and integration.
• Learn SAP Business Technology Platform – how to develop, deploy and troubleshoot applications.
• Learn SAP Analytics Cloud and develop and maintain dashboards on the platform

What you bring:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Must commit to 40 HR/Week work schedule

• Education in an accredited university with a Bachelor’s or Master’s degree in Mathematics, Nature Science, Engineering, or Computer Science

• Solid understanding of computer science fundamentals – Database, Operating Systems, Computer Networks, and any programming language

• Well versed with at least one of the following programming languages: Python, JAVA, JAVA Script, C++

• Strong preference for completion of SAP coursework at an SAP University Alliance School

• Must be able to work as a team player yet can work independently

• Analytical, results-driven, and have a solution-oriented approach

• Possess exceptional interpersonal and communication skills including verbal, written presentation, and listening

Meet your team

SAP Mission Control Center (MCC) delivers best-in-class customer experience along our post-sales customer journey by ensuring customers can trust SAP to resolve critical situations swiftly and professionally while also looping back to development for better problem-solving and product improvement.

We accelerate product innovation and adoption for our customers, and deliver an exceptional customer experience:

• Protect: Resolve business-critical customer situations to return to flawless execution of their business as fast as possible

• Prevent: Speed up product adoption to continuously improve customer experience

• Accelerate: Orchestrate end-to-end integration to reduce complexity and ensure customer success

As part of the SAP Mission Control Center, the Back Office resolves critical customer situations that have or might have an impact on customers' or SAP's business. Back Office takes ownership of critical customer situations and drives the technical resolution. The team is comprised of senior experts across various technical and application areas, working as a De-Escalation Architect (DEA).

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is 15-62 USD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: SAP North America Benefits.

Requisition ID: 405703 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid

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SAP is one of the biggest business software companies in the world. We collaborate every day to help make the world run better and improve people's lives. Every day, we help companies and organizations of all sizes and industries to run their businesses profitably, to adapt continuously, and grow sustainably.