We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

About the SAP Internship Experience Program

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP

1. Culture of collaboration : Meet with mentors, make new friends across the globe, and create a thriving personal network.

2. Project-driven experience : gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

3. Gain visibility : with the SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.

What you’ll do:

Position title: SAP iXp Intern - Site Speed &UX Performance Specialist

Location: Hybrid - Newtown Square

Expected start date: June 2025

Duration: 12 months

Working hours: Part-time - Full-time ( 20 - 40 hrs./week)

The SAP.com Digital Platforms Team is looking for a Site Speed & UX Performance Specialist to support our ongoing efforts to optimize web performance and enhance user experience across SAP’s global digital landscapes. This role will collaborate with product owners, project managers, design, development, and operational leads to ensure SAP.com and other digital entities deliver a fast, seamless, and engaging experience on desktop and mobile web browsers.

As part of the SAP.com Digital Platforms Team’s on-going digital experience optimization and transformational efforts, this role will drive performance testing, analysis, and cross-functional collaboration to improve site responsiveness and customer engagement. This position will also play a key role in internal awareness initiatives, supporting the program’s SharePoint site, internal communications, and cross-organizational training efforts with third-party performance consultants.

In addition to technical analysis, this role will serve as a main point of contact for performance-related requests, working closely with core platform team members, leadership, and external agencies to ensure efficient execution of high-quality digital experiences.

RESPONSIBILITIES

Collaboration & Communication

• Work closely with cross-functional teams, including Back-End Developers, UX/UI Designers, Product Owners, and Business Stakeholders, to align on performance goals, priorities, and implementation strategies
• Communicate performance insights, progress, and recommendations effectively through technical reports, dashboards, and business-friendly readouts
• Partner with third-party consultants to benchmark SAP.com’s performance against industry best practices and identify optimization opportunities
• Support internal awareness initiatives, maintain the performance program’s SharePoint site, draft internal email communications, and driving cross-organizational training efforts on web performance

Front-End Performance Optimization

• Collaborate with the Front-End Development team to optimize HTML, CSS, and JavaScript for improved website speed and efficiency
• Identify and address rendering bottlenecks, optimize critical rendering paths, and reduce page load times across desktop and mobile
• Implement responsive design techniques and best practices to ensure fast-loading, mobile-friendly experiences across various devices and screen sizes
• Work on third-party script governance and optimization, asset management, lazy loading strategies, and CDN utilization to enhance performance

Performance Testing & Data Analysis

• Conduct synthetic and real-user monitoring (RUM) tests using tools like Splunk Synthetic Monitoring, WebPageTest, Lighthouse, ObservePoint, or similar testing and data insights SaaS platforms
• Analyze Core Web Vitals, Speed Index, FCP, LCP, and other key performance indicators (KPIs) to identify trends and areas for improvement
• Work with Data Analysts, Performance Engineers, or Business Leads to correlate web performance data with user behavior and business impact
• Generate reports and actionable insights to drive continuous optimization efforts and support data-driven decision-making
• Develop automated performance monitoring and alerting mechanisms to detect regressions early and proactively address issues

Performance Best Practices & Industry Trends

• Stay up to date with the latest web performance optimization trends, front-end engineering best practices, and emerging technologies
• Advocate for a performance-first mindset, educating teams on web performance methodologies, tools, and testing strategies
• Recommend and implement innovative solutions to enhance SAP.com’s speed, scalability, and overall user experience
• Support A/B testing efforts, site redesigns, and performance regression testing to ensure performance remains a key priority in digital transformations

What you bring:

We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

QUALIFICATIONS

• Pursuit of a bachelor’s degree in computer science, web development, web design, project management, data analytics, or a related field; see related responsibilities listed above
• Understanding of web speed performance metrics, such as Core Web Vitals strategy and metric threshold requirements
• Experience in Front-End Engineering with expertise in HTML, CSS, JavaScript, and responsive design
• Willingness to acquire new skills to meet evolving needs
• Familiarity with web performance optimization techniques, web debugging and profiling tools, and best practices
• Strong data analysis skills and experience with performance monitoring tools and data visualization
• Strong communication and teamwork abilities
• Self-motivated and able to work independently with minimal supervision
• Comfortable working with a geographically distributed software development team
• General knowledge of Agile methodologies
• Ability to complete tasks promptly
• Excellent verbal and written communication and collaboration skills
• Attention to detail with an emphasis on accuracy and quality
• Ability to prioritize effectively to manage multiple projects

BASELINE KNOWLEDGE

• Proficiency with Microsoft Office programs, including Word, Excel, and PowerPoint
• Basic familiarity with Internet technologies and how the web works
• Visual design principles and commonly used tools for optimizing visual page elements, e.g., images and media
• Awareness of industry standard web speed performance tools, e.g., WebPageTest.org, Google Pagespeed Insights, and Google Lighthouse
• Experience using various modern browsers such as Chrome, Firefox, Safari, and Edge
• General knowledge of project management and issue tracking and documentation tools; e.g., JIRA, Confluence, MS Teams, Slack, etc

TECHNICAL EXPERIENCE

A basic knowledge is required for this internship

Please note: Intermediate expertise with 2-3 years of experience is required for future employment opportunities.

• Full-stack Development
• HTML5/CSS3
• JavaScript
• JavaScript Frameworks
• jQuery
• Chrome DevTools
• Responsive/Adaptive Design
• Cross-Browser Development
• Content Management Systems
• Testing/DebuggingGit/Version Control

Adobe Creative Cloud Applications for Cross-Org UX Design Collaboration:

• Adobe Photoshop
• Adobe illustrator
• Adobe Premiere
• Adobe After Effects
• Adobe Firefly
• Adobe InDesign
• Adobe Fonts

Bonus Skills:

• General knowledge of Google Analytics, CDNs and custom HTTP headers
• General knowledge of advanced web performance profiling tools; e.g.: GTmetrix, Pingdom, SpeedCurve, Rigor, etc
• Experience with ReactJS
• Knowledge of code splitting and simplification methods
• Knowledge of Content Delivery Networks (CDNs) and their impact on web performance
• Previous experience in e-commerce, online media, or similar industries

EDUCATION AND PROFESSIONAL EXPERIENCE

• Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program.

• Education: In pursuit of a degree in a related field or equivalent work experience, such topics of interest are:

• Computer Science

• Data Analytics

• Full Stack Web Development

• Front-End Web Development

• User-Experience Design

• Interactive Design and Media

• Marketing & Business

  • Relevant experience in a study or a similar position managing production processes and workflow.
  • Relevant experience in study or similar position, monitoring quality assurance testing environments and live production systems.

Meet your team:

The SAP.com Digital Platforms Team, within SAP’s Corporate Processes and Information Technology (CPIT) organization under the Customer and Partner Demand Generation group, is responsible for SAP.com and associated external (public-facing) digital web properties. The SAP Digital Platforms Team is responsible for managing the SAP.com technology framework and key project priorities from various business units (e.g.: SAP Marketing, SAP IT, and SAP Store, SAP Events, etc.), the development lifecycle, UX capabilities, continuous integration and continuous delivery (CI/CD) practices, and overall operational support for 47 country sites globally in 23 languages.

The SAP.com Digital Platforms Team is a detail-oriented, in-house services team that strives to deliver innovative online experiences by collaborating with customer experience product owners, creative web designers, content writers, marketers, campaign managers, regional managers, and technical partners to build blazing-fast, modern user experiences.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 15-62 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits .

Requisition ID: 423448 | Work Area:Software-User Experience | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid

At SAP, we're not just shaping the future, we're creating it with a collaborative spirit, a drive for high performance, and a commitment to continuous learning. SAP's purpose is to help the world run better and improve people's lives with sustainability at the core. Our integrated applications connect all parts of a business into an intelligent suite on a fully digital platform. With the largest cloud portfolio on the market, world-class benefits, and recognition for your individual contributions, we're here to empower you to bring out your best.