COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

JOB SUMMARY

As part of the Global Digital Services, Outreach & Communication team, the Supplier Integration Specialist is responsible for the full end-to-end integrated enablement of a supplier to the Ariba Network. 

Suppliers have multiple options to transact with their buyers on the Ariba Network.  Integration, or electronic system to system transactions (via cXML, EDI, PIDX etc), is one method.  The Supplier Integration Specialist’s primary function is to manage multiple supplier Integration projects which might include facilitating the supplier’s onboarding and CIF or Punchout catalog enablement in addition to the supplier’s ERP integration.

The Supplier Integration Specialist will focus on partnering with cross-functional SAP Ariba supplier enablement teams, follow global and regionally defined processes, and use project management skills to proactively manage the projects until the buyer and suppliers are successfully ready for Production transactions.

Key tasks include dealing with both Customers and Suppliers of the Ariba Network and to integrate ERP’s of Suppliers with the Ariba Network based on the customers’ requirements, troubleshooting technical errors and working closely with Ariba clients over the phone.

This role requires a good understanding of business, project management and technical areas, and while this is not a programming, development role, or a project manager role, a sound understanding along with previous experience/knowledge in EDI and/or cXML eCommerce integration is a plus.  The SIS has the ability to analyze buyer requirements against supplier capabilities and provide consultation to all project parties as it relates to SAP Ariba supplier integration best practices.

The Supplier Integration Specialist uses a digital mindset to be an Global Digital Services Ambassador throughout the enablement process by providing outstanding experiences in every interaction with our customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

CUSTOMER FOCUS

• Assists all assigned suppliers in the completion of their enablement tasks, from the initial outreach phase, through integration testing, and until the supplier is ready to transact with the buyer on the Ariba Network.
• Prioritizes strategic suppliers and strategic accounts based on record information in the system

SALES

• Assists all assigned suppliers in understanding key value adds for their specific industry and internal business objectives
• Comprehend the art of selling value and adjusting language and approach for your audience
• Discusses the integration options that best meet the needs of the suppliers

SAP ARIBA SOLUTION EXPERTISE

• Knows Ariba Network and Supplier Enablement Automation features, understands the value of ecommerce and Ariba Network, and assists in the supplier education process with customer specific training guides
• Understands integration and cXML and EDI basics

ACCOUNTABILITY

• Executes project plan according to established timelines.
• Responsible for defining and delivering integration projects to meet agreed upon target Go Live dates through 6 stages of the project: Planning, Design, Build, Testing, Deploy, and Technical Go Live.
• Assist in resolving technical issues related to CIF and Punchout catalogs, the transmission of all electronic formats supported by SAP Ariba Supplier Integration (cXML, EDI, PIDX etc), including PDF and CSV documents on the Ariba Network, as well as issues related to syntax, structure, and validation against business rules.
• Educate clients (buyers and suppliers) on integration functionality and deployment processes.
• Responsible for providing status updates on individual supplier projects via the standard reporting tool.

COMPLEXITY

• Manage multiple projects and organize workload based on various stages and complexity.
• Ability to understand the SAP Ariba product portfolio and how they affect seller integration projects.
• Consult with strategic suppliers on SAP Ariba integration strategy and integration best practices.

TEAMWORK

• Works collaboratively with internal and external resources towards a common success.
• Implements governance of projects by proactively escalating issues to immediate manager and project teams.
• All other duties as assigned.

PREFERRED QUALIFICATIONS

• Proficient in EDI (ANSI X12) and cXML integration
• Previous experience with supporting or selling a technical or service delivery product
• Exposure to business operation units such as sourcing, contracts, accounts payable, procurement, finance, or collections
• Proficient in using project management principles; meeting expected deadlines; project governance
• Proven ability to adhere to customer timelines
• Proven success in working under pressure
• Project Management

EDUCATION / EXPERIENCE

• Bachelor’s Degree or equivalent

 SKILLS

• Verbal and Written communication skills
• English Language is a must, other language skills are preferred.
• Polished customer service skills and business acumen
• Demonstrating Customer Focus
• Basic Sales skills
• Strong analytical and organizational skills
• Proficient in problem solving
• Ability to multi-task and work collaboratively
• Open to continuous Learning
• Strong analytical and organizational skills
• Thorough knowledge of Microsoft Office software
• Proven ability to be responsive to customer’s requests, emails, etc.

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now_._

SAP'S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

REQUISITION ID:268937 WORK AREA: Consulting and Professional Services EXPECTED TRAVEL: 0 - 10% CAREER STATUS: Graduate EMPLOYMENT TYPE: Regular Full Time CAREER LEVEL: T1 HIRING MANAGER: Debdarshan Panda 

RECRUITER NAME: Richard Garcia

At SAP, we're not just shaping the future, we're creating it with a collaborative spirit, a drive for high performance, and a commitment to continuous learning. SAP's purpose is to help the world run better and improve people's lives with sustainability at the core. Our integrated applications connect all parts of a business into an intelligent suite on a fully digital platform. With the largest cloud portfolio on the market, world-class benefits, and recognition for your individual contributions, we're here to empower you to bring out your best.