Job Description

• Welcome and professionally greet current and prospective students and new visitors to the campus.
• Act as the on-campus liaison for enrollment team members working remotely and function as the on- campus liaison for the remote enrollment team.
• Organize and lead regular campus events (including but not limited to open houses, student appreciation events, etc.)
• Guide prospective applicants through each phase of the on-campus enrollment process with the remote enrollment team, ensuring proper setup and facilitation of video conferencing sessions, web-conferencing, and arranging proctoring and financial aid interactions.
• Perform specifically designed individual and group campus tours using approved verbiage to highlight the people, simulation labs, and academic services that make the campus and the institution valuable and unique.
• Provide back-up support for the Front Desk when needed (i.e. phones, badges, payments).
• Lead or assist with issuing books and supplies to new students before each start day.
• Lead or assist with external student events such as graduation, pinning, career fairs, and community service/DEI events.
• Support on-campus and phone-based referral initiatives under the direction of the enrollment team and Campus Director.
• Provide on campus operational support for students and staff (i.e. receiving and uploading transcripts, proctoring, troubleshooting student issues, etc.) and help manage prospective admissions candidates on-campus.
• Field inbound calls and make outbound calls to current or prospective students regarding campus events and scheduling as needed.
• Maintain professional appearance and conduct at all times.
• Carry out other administrative and reporting duties as assigned

Range: $20.00 - $25.00 Per Hour

Qualifications

• High School Diploma required.
• Minimum 2 years' experience in client-facing customer service position.
• Strong communication skills and ability to multitask and manage multiple priorities.
• Passion for the value of education and empathy and kindness for all students.
• Demonstrated ability to present with skill and confidence in front of individuals and large groups.
• Strong computer skills with ability to use video and web conferencing applications, knowledge of Microsoft Office and Contact Managers.

Additional Information

We Offer:

• Medical, Dental and Vision starting the 1st of the month following 30 days of employment
• 2 Weeks’ starting Vacation per year. Increasing based on years of service with company
• 12 paid Holidays and 2 Floating Holiday
• Company Paid Life Insurance at 1x’s your annual salary
• Leadership development and training for career advancement
• Tuition assistance and Forgiveness for you and your family up to 100% depending on program

All your information will be kept confidential according to EEO guidelines.