Admissions Representative - Undergraduate and International Admissions
APU is seeking employees who desire to engage in our thriving culture by cultivating community through professional interactions, demonstrating a posture of lifelong learning, and modeling Christ-like character. Working together, employees at APU commit to establishing a university atmosphere that is pleasing to God and edifying to one another.
As an Admissions Representative at Azusa Pacific University, you will be a pivotal part of guiding prospective students through their inquiry, application, and enrollment processes. This role is centered on providing exceptional customer service and recruiting students into APU’s traditional undergraduate programs, undergraduate professional bachelor’s programs, and graduate programs.
Required Education
Required Experience
Primary Duties/Essential Functions
Primary Contact and Customer Service:
* Provide consistent, accurate, and timely information to prospective students via phone, email, text, and mail.
Meet Enrollment Goals:
* Achieve targets for moving inquiries to applicants, applicants to admitted students, admitted students to deposits, and deposits to enrolled students.
Maintain Regular Contact:
* Keep in touch with assigned students through calls, texts, and emails.
Service-Level Agreement Compliance:
* Make 50 outbound calls per day.
Manage Recruitment Territory:
* Schedule, promote, and lead meetings.
Application Evaluation:
* Ensure application files are complete.
Event Participation:
* Promote and participate in admissions events on campus, at regional campuses, and at feeder schools.
Build Relationships:
* Develop and maintain relationships with high schools, community colleges, universities, churches, organizations, and businesses.
Supervise Admissions Assistant:
* Oversee assigned Admissions Assistant to ensure tasks are completed to a high standard and on time.
Provide Academic Counseling:
* Advise students on the admission process and programs of interest.
Financial Aid Information:
* Provide financial aid information and connect students to Student Financial Services.
Travel as Required:
* Travel locally, domestically, or internationally to recruit prospective students.
Database Management:
* Maintain the admissions database with daily updates and report management.
Marketing Input:
* Provide input for marketing efforts based on current trends and changes in higher education.
Community Commitment:
* Support a Christ-centered, multicultural community that values diversity.
Other Duties:
* Perform additional tasks as assigned by the executive director and/or associate director.
Skills
Mental Demands
Physical Demands
Visual Demands
Environment
Technologies
Compensation
Azusa Pacific University is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation. Please click the links to learn more about 'what we believe', our 'mission statement', and our 'statement of faith'.
You can learn more about APU by watching the stories of faculty, staff, and alumni as they carry out our mission here: http://www.apu.edu/stories/
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Azusa Pacific University will conduct a background check on all final candidates.
Review of applications will begin immediately, and the position will remain open until filled unless otherwise stated. Azusa Pacific University does not discriminate on the basis of race, color, national origin, sex, age, disability, or status as a veteran in any of its policies, practices, or procedures. Women and minorities are encouraged to apply.
Required Skills
Required Experience