Xavier University’s Office of Academic Advising and Learning Support is seeking applications for two Assistant Director of Graduate Student Success positions. Xavier has adopted an enhanced mission to support the holistic, academic needs of all students. The role is aligned with important university retention and completion goals, whereby the Assistant Director provides differentiated advising and student support to their caseload of graduate students, considering adult learning theory and the needs of this specific population.

Through the understanding of persistence research and predictive modeling, the Assistant Director will proactively and strategically outreach to all students with the following goals: __

• Monitor student progress and satisfaction and coordinate problem resolution by utilizing the Customer Relationship Management (CRM) platform as well as through one-on-one meetings, group advising and other graduate student programming.
• Provide targeted outreach and support for students at risk of leaving the university by collaborating with other academic support/advising offices, deans, and faculty.
• Create friendly, professional relationships with new and returning students for assigned graduate programs.
• Make appropriate referrals and connections within the university.
• Provide administrative, logistical, and student support in registration, course selection, persistence risk, and general success strategies.
• Coordinate special project as assigned, including student orientation, communication, and data analysis.
• Assist in the training of new faculty/staff advisors at Xavier, support faculty/staff in the use of advising software, create and publish reports, use data to effectively inform decisions, aid in the supervision of student staff, serve on committees, and more.

Job Requirements:

• Master’s degree, preferably in Counseling, Social Work, Higher Education or similar
• 1- 3 years in a similar role with comparable goals and responsibilities.
• Ability to adapt to a changing environment and handle multiple priorities.
• Excellent writing and analytical skills.
• Proficient in Microsoft Office, with aptitude to learn new software and systems.
• Must be able to work evening and weekend hours as needed.

Xavier University in Cincinnati, Ohio is part of the 500-year-old Jesuit Catholic tradition of academic excellence in the liberal art and is strongly committed to enhancing equity, inclusion, and diversity. These values are central to our mission. We strive for a climate of respect and inclusiveness that welcomes and supports members from diverse backgrounds and life experiences, is committed unreservedly to open and free inquiry, and deliberately seeks out multiple perspectives.

Candidates who have worked with a diverse range of faculty, staff, and students and who can contribute to our mission of inclusivity are encouraged to identify their experiences and interests. Xavier University is an Equal Opportunity Employer.

To ensure consideration, qualified/interested applicants must submit a cover letter, resume and the names and contact information of three professional references on Xavier University's website. Candidates are asked to include with their cover letter a brief statement on how they might support/contribute to Xavier’s commitment to diversity and inclusion.

Review of applications will start on November 25, 2024. Applications will be accepted until the position closes at the University’s discretion.

BENEFITS:

Xavier University offers a wide array of complementary and affordable benefit options to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and employment class.

• Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
• Tax advantaged accounts including health savings account, flexible spending accounts, and dependent care account.
• Financial security via life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
• Generous paid time off work options including vacation, sick leave, and holidays.
• Tuition remission for employees and their eligible dependents.

Required Skills

Required Experience

Bachelors with minimum 15 years experience or equivalent relevant work experience. Bachelors maybe substituted 2 for 1, in addition to the relevant work experience requirements.