Experience Coordinator Team Operations Location US-MI-Detroit Position Details Who We Are About Bedrock: Detroit-based Bedrock is a full-service real estate firm specializing in acquiring, developing, leasing, financing, and managing commercial and residential buildings. Since its founding in 2011, Bedrock and its affiliates has committed more than $5.6 billion in acquiring and developing more than 100 properties in downtown Detroit and Cleveland totaling more than 16 million square feet. Bedrock is leading Detroits building boom with the citys largest and most ambitious projects. These projects meet an increasing demand for Class A office space and modern living options in a growing and technology-centric urban core, with an emphasis on ground-level activation and increased walkability. In the next five years, Bedrock plans to deliver 3,500 new residential units to the market; from City Modern, an 8.4-acre neighborhood where residents can age in place; to 28Grand, where residents use the city as their living room; to the Hudsons project, which will soon be home to Detroits tallest building and most landmark address. Our Core Values: Independently Driven | Never Satisfied | Relentless Commitment to Service Why Bedrock? At Bedrock, we create unique experiences through real estate! From your experience each day at the workplace to the experience we create for those who live, work, and play in our spaces, we are focused on making a lasting impression through our properties and developments. We are looking for team members that want to make an impact in the fast-paced world of real estate, management and development and who want to be a part of a team who is changing the landscape in the cities where we work. At Bedrock, you will be a part of an inspirational, energy-filled environment. Come join the momentum! For more Information, visit bedrockdetroit.com or engage with us on Twitter @BedrockDetroit and Facebook. What You'll Do/Need Position Summary: The Experience Coordinator will work directly with the Director of Tenant Relations & Experience, and the Tenant Relations Team on creating and implementing team processes, maintaining relationships with tenants and various partners, managing gifts and inventory, giveaways and all company related merchandise, supporting the coordination of events and retail pop-ups, and providing general support for all aspects of the tenant development process. Bedrock Tenant Relations Team Tenant Relations serves as the liaison between Bedrock and its 330+ retail and office tenants. They make sure each and every tenant has all of the tools they need to thrive in downtown Detroit by working with tenants through the leasing and move-in process. The team is available to tenants by assisting with events, promotions, networking opportunities security, signage, parking, and connecting them the Family of Companies network. Internally, the team acts as an in house concierge and provides support for various events and teams. Position Responsibilities: Responsibilities include but are not limited to: Executing the Bedrock gift process from start to finish for Bedrock tenants, team members, clients, executives and more. This includes the full scope of the following: Purchasing: researching products and services, respecting budgets, seeking approval and executing purchasing process within time constraints Inventory: proper storage solutions for gift items and other miscellaneous materials and supplies. Audit and maintain inventory log for supplies and gifts. Assembly: Wrapping and packaging all items as necessary in a professional and on brand manne Distribution: Delivering items or managing distribution channels as appropriate for each project Builds relationships with Detroit businesses to create co-branding opportunities that will benefit both parties. Activate Bedrock lobbies to surprise and delight tenants and visitors: Lobby displays Lobby activation Tenant giveaways Assist with internal, external, and tenant events. Works with HR to execute team member initiatives. Provides additional support to the Tenant Relations Team, stakeholders and tenants as needed. Other special touches to enhance guest experiences. Position Requirements: Bachelor Degree 2+ years of customer service experience within a retail, public space or market role .