Boston University’s College of Health and Rehabilitation Sciences: Sargent College is one of the country’s leading schools of health and rehabilitation sciences. Home to more than 1,300 undergraduate and 450 graduate students, Sargent College combines outstanding faculty and cutting-edge research to provide superb education and clinical experiences. The college has more than 25 on-campus research facilities, clinical centers, and labs. It offers top-ranked degree programs in occupational therapy, physical therapy, speech, language and hearing sciences, health science, athletic training, human physiology, behavior and health, and nutrition.

Located in the state-of-the-art Ryan Center for Sports Medicine and Rehabilitation, our clinic serves the physical therapy needs of the general public and the Boston University community. We are proud to serve as a Model of Excellence for Boston University’s College of Health and Rehabilitation Sciences: Sargent College, a school that has a distinguished history of preparing health care leaders for more than 125 years, and where many of our physical therapists are also faculty members.

The Administrative Coordinator will sustain and support a culture that celebrates the diversity of individuals and ideas, and values accountability, collaboration, and innovation. Sargent College believes the cultural and social diversity of our faculty, staff, and students is vitally important to our academic mission of excellence. We welcome candidates who support our commitment to ensuring BU is an inclusive, equitable, and diverse place where everyone can thrive.

General Description:

Administrative Coordinator in a busy outpatient physical therapy clinic. Responsible to cover the front desk, greeting patients, collecting co-payments and deductibles, scheduling and facilitating appointments (both in-person and via telehealth), answering phones, and communicating with insurance companies and doctors’ offices regarding coordination of benefits, referrals, and authorizations.

Essential Functions:

• Coordinate with insurance companies and doctors’ offices to obtain referrals and authorizations and check patient benefits
• Greet patients, answer phones, schedule and facilitate appointments (in-person and telehealth), collect patient payments, and scanning projects.
• Manage medical record inquiries.
• Assist in supervision and training of student employees.
• Other duties as assigned including claims and patient and insurance billing.

Required Skills

• Associate degree with one to three years of related experience

Preferred

• Bachelor’s degree
• 1-3 years of administrative experience
• Strong organizational, communication, interpersonal, and problem-solving skills
• Able to work independently and accurately with high attention to detail
• Excellent interpersonal skills and the ability to work within a diverse community. Proven communication skills.
• Ability to successfully meet deadlines and to handle with confidential information with discretion.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

CURRENT BOSTON UNIVERSITY EMPLOYEES Represented by L2324 click here to apply for this position. All other applicants (both internal and external), please use the {Apply} section on this page.

Required Experience

• Associate degree with one to three years of related experience

Preferred

• Bachelor’s degree
• 1-3 years of administrative experience
• Strong organizational, communication, interpersonal, and problem-solving skills
• Able to work independently and accurately with high attention to detail
• Excellent interpersonal skills and the ability to work within a diverse community. Proven communication skills.
• Ability to successfully meet deadlines and to handle with confidential information with discretion.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

CURRENT BOSTON UNIVERSITY EMPLOYEES Represented by L2324 click here to apply for this position. All other applicants (both internal and external), please use the {Apply} section on this page.