The Usher/Ticket Taker/Elevator Attendant will be responsible for providing exceptional guest service primarily at Agganis Arena as well as Case Center & Nickerson Field events as needed. Responsibilities include scanning tickets at entry points, directing guests to their seats, maintaining elevator capacities, and handling guest service issues including, but not limited to, incidents occurring in the arena bowl and concourse, general Arena and event issues, alcohol awareness, lost children, and guests with special needs.

Required Skills

• Positive attitude and natural empathy for others
• High attention to detail and creative problem solving skills
• Ability to adapt to various service situations and uphold BU standards
• Excellent customer service and communication skills
• Ability to work as a team or individual
• Ability to stand for upwards to 6 hours at a time
• Able to work nights, weekends and as required

PLEASE DO NOT APPLY THROUGH THE BOSTON UNIVERSITY HR WEBSITE

For more information and to apply to this position please follow the link below:

http://www.agganisarena.com/about/employment/non-bu-student-employment/ 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

Required Experience

• Positive attitude and natural empathy for others
• High attention to detail and creative problem solving skills
• Ability to adapt to various service situations and uphold BU standards
• Excellent customer service and communication skills
• Ability to work as a team or individual
• Ability to stand for upwards to 6 hours at a time
• Able to work nights, weekends and as required

PLEASE DO NOT APPLY THROUGH THE BOSTON UNIVERSITY HR WEBSITE

For more information and to apply to this position please follow the link below:

http://www.agganisarena.com/about/employment/non-bu-student-employment/ 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.