Business Partner I, Human Resources

Internal Title: Business Partner I, CX (Collaborator Experience)
The target hiring range for this position is $31.50-35.50/hour.

Position Summary:

As a CX (aka HR) Business Partner I, you will support key employee relations functions, guiding collaborators and managers through leave of absence and accommodation processes while addressing low-complexity issues such as attendance concerns and minor policy violations. You will act as the first point of contact for collaborator inquiries, conduct initial investigations into routine matters, and assist in onboarding and offboarding. Additionally, you will contribute to data reporting and collaborator experience projects to align workplace practices with company values and drive a positive, inclusive culture.

Role and Responsibilities:

• Guide collaborators through leave of absence and accommodation processes, ensuring compliance with regulations and company policies.
• Administer unemployment and workers' compensation processes, including responding to claims, coordinating documentation, and communicating with necessary stakeholders and agencies to ensure compliance with applicable laws and regulations.
• Address low-complexity collaborator relations issues, such as attendance concerns, minor policy violations, and simple conflict resolution.
• Act as a liaison between management and collaborators to ensure alignment with organizational objectives, values, and behaviors. Assist in fostering a collaborative and inclusive work culture.
• Serve as the first point of contact for collaborator complaints or inquiries, escalating more complex cases as needed.
• Conduct initial investigations for routine collaborator relations matters and draft supporting documentation.
• Support onboarding and offboarding, ensuring concerns are addressed during the collaborator lifecycle.
• Assist in data reporting related to collaborator relations (e.g., trends in disciplinary actions, attendance, etc.).
• Participate in the implementation of Collaborator Experience projects as needed, contributing insights and support to ensure successful outcomes.

Qualifications and Education Requirements:

• High school diploma or equivalent is required, bachelor's degree or relevant work experience in human resources or similar function preferred.
• Demonstrated ability to effectively work on multiple projects within a dynamic environment.

All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah ** . The College will pay for travel and lodging accommodations** _ ._

Nightingale's commitment to diversity and inclusion is reflected both in our learners and collaborators because we believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures. Nightingale College is an equal opportunity employer.

Our Mission (not just words on the wall, we live it, love it, and daily contribute to it) : With the primary focus on higher learning in healthcare professions, Nightingale College contributes to elevating education, health, and employment systems through facilitation of academic achievement, personal growth, and professional development of its learners, alumni, and collaborators, while serving diverse communities.

At Nightingale College, our Innovative Education model helps transform rural health landscapes through our blended-distance learning platform. Every person involved with Nightingale College helps to change the lives of our learners, our communities, and ultimately the world by adding to the quality of healthcare. We are proud to have graduated over 3,400 nurses serving communities in need. We are serious about our outcomes and have a little bit of fun getting there.

The professional and personal development of our learners and our collaborators is our company's foundation. Not only do we develop strategies that promote a positive work-life integration, but we also create an environment that invites you to become an expert in your field, be it through higher education or professional development. Put simply, we elevate employment, elevate health, and elevate education. We're so happy that you've found us!