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Field Service Representative

Arapahoe Community College

Field Service Representative

Lynchburg, VA
Full Time
Paid
  • Responsibilities

    At ACC, every employee is focused and responsible for student success. We promote a culture of inclusivity and innovation through individualized support, passionate employees, and a welcoming environment. Hands on experiences and personalized attention make learning come alive at ACC enabling our diverse community of students and staff to develop the knowledge and skills they need to reach their academic and career goals. Since 1965, ACC has supported a culture of achievement and has been the place of choice for people who want to Move Mountains.

    ACC seeks applicants who understand and have first-hand experience working with diverse populations, which may include but are not limited to, historically marginalized populations such as people of color, LGBTQ+ community members, veterans, first generation graduates, and people with disabilities.

    Job Summary

    The Assistant Director of Assistive Technology will act as the go to for all matters related to assistive technology. This position will oversee the administrative assistant, assistive technology and book remediation for Arapahoe Community College. This position will collaborate with faculty, staff and other internal and external stakeholders on issues surrounding accommodated testing and assistive technology. This position will report directly to the Director of Disability Access Services. This position will supervise the Disability Assistive Technologist, and Administrative Assistant, alongside the hourly staff.

    This position will work directly with DAS and Instruction to ensure that students with disabilities have access to course materials, learning tools and learning assessments. This position will bring innovative approaches to advocating for students with disabilities and utilize problem-solving skills to bridge the gap between learning and assessment.

    ACC Equity Statement

    We welcome and value the identities and experiences of our students, staff, faculty, and surrounding communities. We seek to engage and support historically marginalized groups whom higher education has traditionally failed to serve. We work to foster an equitable and inclusive learning and work environment that supports our students and employees through professional development, programming, reflection, and transformational change of ACC practices, procedures, services, and teaching. We collectively commit to holding ourselves accountable to our equity goals through assessing these efforts with multiple strategies that include voices of those impacted by this work.

    Required Qualifications

    • Master’s degree from an accredited institution in Special Education, Social Work, Disability, Social Justice, Rehabilitation Counseling, Accessibility, or a related field.

      • OR a Bachelor’s degree in any of the above fields or a related field from an accredited institution PLUS two years’ experience working with students with disabilities.
    • Experience working with people with disabilities in an educational setting.

    • Experience working in higher education.

    • Teaching experience.

    • Commitment to creating an inclusive learning and work environment; ability to work effectively with students, families, faculty, and staff of diverse backgrounds.

    • Strong understanding of disability law at the state and federal level including but not limited to the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act.

    • Knowledge of assessment, accommodation, and intervention techniques for students with disabilities.

    • Knowledge of accessibility auditing and testing tools and strategies.

    • Understanding of assistive technology solutions for persons with disabilities. Ability to manage and troubleshoot technical issues for assistive technologies, including hardware and software. Advanced computer knowledge, proficiency, and skills. Must be able to function in both a Mac and PC environment.

    Preferred Qualifications

    • Two years of supervisory experience.
    • Knowledge and experience with implementing or practicing Universal Design for Learning in a classroom or professional environment.
    • Knowledge and experience with implementing or practicing critical pedagogy within a classroom or professional environment.
    • Experience developing support programming for students or individuals with disabilities.
    • Experience working with, prescribing, training, or interacting with Assistive Technology.
    • Experience working with screen readers (i.e. JAWS, NVDA, VoiceOver).

    Physical & Cognitive Demands

    The following are some of the physical and cognitive demands commonly associated with this position.

    • Occasionally moves, positions, and transports files and office materials weighing up to 10 lbs.
    • This is largely a sedentary role. This position operates in an office environment and constantly uses a computer, and routinely uses standard office equipment including phones, copiers, etc.
    • The person in this position constantly communicates with internal and external constituents and students. Must be able to exchange accurate information in these situations.
    • Cognitive demands include comparing, copying, computing, compiling, analyzing, coordinating, synthesizing, negotiating, communicating, instructing, and interpersonal skills.

    Reasonable Accommodation Statement

    Arapahoe Community College provides reasonable accommodations to applicants and employees with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process and/or during the course of employment, please contact Angela Johnson, Director of Human Resources, at 303.797.5715 or Angela.Johnson@arapahoe.edu .

    Advertised Salary Range

    Salary range for this position is $65,899 - $73,806, commensurate with education and experience. AP 3-45 provides information regarding salary placement and adjustments. This is a full-time, FLSA-exempt position. This position has been exempted from the State Classified System.

    To Apply

    All applicants must submit:

    1. Resume
    2. Detailed letter of interest (cover letter) addressing the job announcement. Please include any experiences you may have embedding equity and inclusion in your work, see below.

    At ACC we seek to hire candidates that demonstrate a commitment to and experience with embedding equity and inclusion into their professional role. Please address this specifically in your cover letter explaining what diversity, equity, and inclusion (DEI) means to you and how you may have incorporated DEI into your current or previous professional responsibilities.

    Incomplete applications will not be considered. Candidates who are selected to interview will be asked to submit a completed application form and the names and contact information for three professional references. Candidates will be evaluated based on their qualifications as related to the duties and responsibilities of the position. To apply, scroll down to the bottom of this page and click "Apply."

    If you have questions regarding this position, please contact us at ACCAskHR@arapahoe.edu.

    Closing Date

    This position will be posted from February 16, 2024 until March 1, 2024.

    Benefits

    At ACC, we value and uphold a commitment to a workplace that focuses on employees. Our mission is to provide innovative and responsive educational and economic opportunities in an accessible, inclusive environment that promotes success for students, employees, and the communities we serve. In addition to rewarding and meaningful work, we offer a comprehensive selection of benefits to support our employees, including:

    • Strong, flexible retirement benefits including Colorado PERA’s Defined Benefit Plan or Defined Contribution Plan. ACC contributes 21.57% of your salary on your behalf. Supplemental retirement plans including 401(k), 403(b) and 457 plans are also available.
    • Comprehensive health benefits including medical, dental, vision, life, and flexible savings benefits.
    • Employee assistance services such as counseling, professional coaching, financial planning, and more, are available to you and members of your household at no cost through the Colorado State Employee Assistance Program (C-SEAP)
    • Generous paid time off benefits including up to 15 hours of annual leave and 10 hours sick leave per month, 10 paid holidays per year, and up to 18 hours for academic and volunteer activities.
    • Tuition assistance for employees and their eligible dependents at any community college within the Colorado Community College System or CCCOnline.
    • State employees are eligible to participate in BenefitHub which offers discounts for retailers and services and other benefits resources.
    • Employees may qualify for the Public Service Loan Forgiveness Program. Additional information about this program can be found on the Colorado Division of Human Resources website.
    • New hires for full-time positions may be eligible for a relocation assistance benefit if relocating at least 100 miles to work at ACC. Information about this can be found in AP 3-160.

    Notice to all Applicants

    • Final candidate will be subject to successful completion of a background check, and, if applicable, a motor vehicle record review.
    • Former employees of the Colorado Community College System, or one of its 13 colleges, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in their application materials.
    • Final candidate is required to submit unofficial transcripts to Human Resources within thirty (30) days of hire.
    • Direct deposit of payroll is a condition of employment.
    • Arapahoe Community College participates in E-Verify.
    • Arapahoe Community College is a tobacco and smoke-free campus.
    • All ACC employees, except student employees, contribute to Colorado PERA at a fixed percentage of their earnings and do not contribute to Social Security.
    • Finalist must be willing to make Colorado their primary workplace.

    CCCS is an Equal Opportunity Employer

    The Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, creed, ancestry, national origin, marital status, genetic information, military status, or any other protected status in accordance with applicable law. Our Accommodations and Non-Discrimination policies, plus other helpful information, can be found publicly at arapahoe.edu/legal.

    For information regarding Arapahoe Community College Security, including Clery Act / Crime Statistics for the campuses and surrounding area, please see the Arapahoe Community College Annual Security Report. For a hard copy report, please contact the ACC Campus Police Department at 303.797.5800, Campus.Police@arapahoe.edu, or Room M2600 at 5900 South Santa Fe Drive, Littleton, Colorado 80120.

    Required Skills

    Required Experience

  • Qualifications

    The following tasks are performed by Diesel Mechanics:

    • Clean, lubricate, and perform other routine maintenance work on equipment and vehicles
    • Diagnose faults or malfunctions to determine required repairs, using diagnostic equipment and calibration devices
    • Dismantle and reassemble heavy equipment
    • Examine parts for damage or excessive wear
    • Fit bearings to adjust, repair, or overhaul mobile mechanical, hydraulic, and pneumatic equipment
    • Operate and inspect machines or heavy equipment in order to diagnose defects
    • Overhaul and test machines or equipment to ensure operating efficiency
    • Performs other related duties as required

    The following knowledge is required to skillfully perform the job of a Mechanic:


    • Knowledge of materials, methods, and the tools involved in the construction
    • Knowledge of machines and tools; their uses, repair, and maintenance
    • Knowledge of company safety policies and procedures to comply with company, local, state, and/or federal laws

    The following skills are required to perform the job of a Mechanic:


    • Repairing machines or systems using the needed tools
    • Determining the kind of tools and equipment needed to do a job
    • Performing routine maintenance on equipment and determining when and what kind of maintenance is needed
    • Diagnosing/repairing equipment
    • Considering the relative costs and benefits of equipment repair/replacement options and assist in choosing the most appropriate solution

    The following physical demands are required to perform the job of a Mechanic:

    • The ability to make fast, simple, repeated movements of the fingers, hands, and wrists
    • The ability to read and understand information and ideas presented in writing
    • Occasional bending, stooping, twisting, crawling, kneeling
    • Occasional climbing of ladders
    • Occasional lifting of up to 50 pounds from ground to waist level
    • Occasional lifting between 50 to 100 pounds
    • Occasional repetitive use of non-powered hand tools
    • Occasional repetitive use of vibrating hand tools
    • Frequent work in dusty environment
    • Frequent work in areas of excessive noise
    • Work variable hours including overtime hours as needed

    Traylor Bros., Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, veteran status, sex, sexual orientation, gender identity, age, genetic information, pregnancy, disability, protected activity, or other non-merit factors.

  • Industry
    Education