Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

In this role, the Peer Writing Mentor will:

• Work with the Instructional Services Support Specialist and staff to ensure consistent quality service to Walden students.
• Correspond with students by means of an assigned weekly email shift using Outlook in the Microsoft 365 platform provided by Walden University.
• Answer student writing and APA questions asynchronously professionally, positively, and courteously.
• Provide APA instructional and administrative support as needed.
• Commit approximately 40 hours per month (10 hours per week) to this role, including evenings and weekends, to serve the needs of a global student body.
• Attend and complete onboarding training and specialized ongoing training throughout position tenure.
• Attend regular meetings as assigned.
• Engage in providing instructional APA feedback on student papers.
• Facilitate synchronous small group sessions.
• Perform other administrative and instructional duties as deemed necessary by the Instructional Services Support Specialist and the Manager of GA Strategy and Academic Support

TECHNICAL, MANAGERIAL, and PEOPLE SKILLS REQUIRED:

• Strong communication skills, both written and verbal.
• Ability to maintain a consistent professional, cordial, and friendly tone in written correspondence.
• Ability to work successfully in both asynchronous and synchronous environments.
• Ability to work independently.
• Ability to work a regular asynchronous weekly shift.
• Ability to facilitate small group sessions.
• Strong critical reading skills.
• Strong attention to detail.
• Ability to synthesize information from multiple sources.
• Access to high-speed internet and a web-enabled device (e.g., laptop, iPad, or other e-mail friendly device).
• Ability to adopt new technology as needed.
• Ability to exercise good judgment and uphold the Walden University Code of Conduct.
• Good time management skills.
• Strong at upholding a high level of responsibility and accountability.
• Strong in receiving and responding to feedback.

Qualifications

EDUCATION and/or EXPERIENCE:

• Must be an active student in good standing enrolled in a master’s or doctoral program at Walden University.
• Must have an overall GPA of 3.5 or higher on all Walden University coursework completed.
• Must have strong writing, communication, facilitation, APA, and research skills.
• Ability to provide positive, constructive feedback to adult students in writing.
• Demonstrated proficiency in Microsoft Office products.
• Demonstrate an understanding of the academic and professional experiences of Walden students.
• Demonstrate that the applicant can perform the essential functions of the job, with or without reasonable accommodations, using some other combination of skills and abilities.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation