Job Description

Opportunity at a Glance

This position is primarily responsible for coordinating and maintaining student and faculty healthcare requirements records for all Chamberlain University programs. This position is representative of the University's mission and philosophy to stakeholders; including but not limited to students, faculty, leadership, clinical/practicum coordinators, admissions, student services, outside agencies and community.

Responsibilities

• Effectively communicate with CARE to students, organization leaders and other groups to relay relevant information in a clear and concise manner.

• Maintain expected service levels related to accessibility and responsiveness.

• Keep stakeholders informed in a timely manner with changes, challenges and updates within the department via trainings and regular communications and others as defined.

• Analyze data and propose solutions or improvements when necessary.

• Completes other projects and duties as assigned

• Performs other duties as assigned

• Complies with all policies and standards

Qualifications

• Bachelor's Degree, Preferred.
• Healthcare experience/medical terminology with basic knowledge of immunizations Preferred.
• Receptionist and Heavy Phone duties Required.
• 3 Minimum years customer service experience with a focus on customer satisfaction and one-contact resolution. Required.
• 1 years equivalent experience working in an educational institution. Required
• Excellent verbal & written communication skills with the ability to professionally interact with students and colleagues at varying professional levels.
• Candidate must have the ability to work independently or within a team environment.
• Ability to successfully balance multiple tasks simultaneously with competing deadlines while maintaining attention to detail.
• Ability to take ownership from start to completion, and meet deliverables of assigned tasks and projects in a timely manner.
• Proficiency with Microsoft Office Suite programs including Word, Outlook, PowerPoint and Excel.
• Strong problem-solving and analytical skills required.

Additional Information

_In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $17.15 and $27.36. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:_

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• _12 Paid Holidays + 2 floating holidays

For more information related to our benefits please visit: https://careers.adtalem.com/benefits._

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation