JOB TITLE: Front Counter Assistant Work-Study

DEPARTMENT: EASS/ORR

PAY RATE: $12.85 per hour 

NUMBER OF OPENINGS: 4

Fall and Spring Semesters 

DUTIES AND RESPONSIBILITIES

• • Interact with various college constituents in a front desk area setting. • Assist with all admissions and registration related inquires while upholding the highest level of customer service. • Communicate with students directly regarding missing requirements for in-state tuition; status of application, and other questions. • Assist staff members on various projects (mass mailings, records update/correction, etc.) in a timely manner with high accuracy. • Troubleshoot student problem with the registration system. • Perform other duties and responsibilities as assigned.

MINIMUM QUALIFICATIONS 

•  Must be a current student of the Community College of Denver, taking at least six hours of credit and awarded work-study funds.

• • Staff are expected to maintain their work schedule and follow all time and attendance procedures and notify their supervisor immediately in the event of a schedule change. • Staff are expected to demonstrate honesty and integrity at all times. • Diligence is required to complete many tasks in a timely manner. • Staff members are expected to take the initiative to better understand their assignments and tasks. Ask questions. • Staff are expected to bring any issues with Banner or other office technology issues to the attention of their supervisor immediately so it can be addressed as promptly as possible.

KNOWLEDGE, SKILLS AND ABILITIES

• • Detail oriented • Fast learner and ability to retain information • Ability to work under limited supervision • Ability to work in a high-volume, fast pace environment • Proficient computer knowledge • Microsoft Office proficiency • Excellent customer service skills • Good organizational skills • Good written and communication skills • Problem solving skills • Must be punctual and demonstrate professionalism • Must have work-study award

TIME COMMITMENT

20 hours a week (may not exceed 20 hours per week)

CLOSING DATE:  Open Until Filled 

TO APPLY:

Please include the following items with your profile, by clicking New Resume/CV under "Apply" below:

• Cover letter including availability
• Resume
• Class Schedule
• Copy of Work-Study Award Notice

Questions? Contact hrep@ccd.edu   

Community College of Denver is seeking individuals with demonstrated commitment to creating an inclusive learning and work environment.  CCD values the ability to work effectively with students, families, faculty, instructors and staff of diverse backgrounds.

CCD is a Learning College where policies, programs and practices support learning as the major priority.

Community College of Denver is an Equal Employment Opportunity Educational Employer.

Background checks will be conducted on all finalists for employment consideration.

CCD recognizes that administration, faculty, instructors and staff reflect the diversity of its students and community and prohibits employment and student discrimination based on race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.

For information regarding Community College of Denver Security, including crime statistics for the campus and surrounding area, please see the CCD Campus Security website under “student’s right to know”: http://www.CCD.edu/Safety . For a hard copy report please contact 303-352-3042. 

Required Skills Required Experience

• Ability to read complex electrical/mechanical drawings. 
• Proficient computer skills.
• Available to work 2nd shift, M-F, 3:30 p.m. – Midnight (must be available day shift for initial training).
• Strong organizational skills with the ability to complete appropriate documentation when needed. 
• Ability to work independently with minimal supervision.
• Ability to operate a fork lift, cleaning equipment, crane, drill press, lathe, grinder, and various power tools.
• Ability to use precision measuring tools and testing equipment.
• Ability to lift up to 50 lbs. on a regular basis.