Program Operations Coordinator

The Program Operations Coordinator will support logistical and operational aspects of experiential learning initiatives, co-curricular programming, and other projects designed to support and enhance a holistic Hult student journey. This role emphasizes improving the student experience, promoting engagement, and ensuring seamless program delivery. The Program Operations Coordinator collaborates with partners across student life to address student concerns, support wellbeing needs, and ensure efficient delivery co-curricular and academic student experiences. Additional responsibilities include overseeing budgets, managing contracts, and tracking data to support decision-making. Based at the Boston campus, the position is a member of the global Student Affairs team and reports to the Sr. Associate Dean of Students/Vice President for Operations.

Responsibilities

• Manage the logistical and operational aspects of experiential learning initiatives, co-curricular programs, and other projects supporting the student journey including City Seminar courses, learning/access accommodations, student intake/orientation, commencement, and special events.
• Collaborate with campus partners to promote a holistic student experience, improve satisfaction, and support retention initiatives.
• Work with colleagues across student life to develop and enhance co-curricular programming and address student wellbeing needs and concerns.
• Address and resolve student concerns and conflicts, maintaining confidentiality and exercising discretion in sensitive matters.
• Support campus safety planning and compliance reporting for federal, state, and local regulations.
• Oversee and manage budgets, ensuring alignment with institutional priorities and financial guidelines.
• Review and manage contracts to support operational and programmatic needs.
• Utilize Salesforce and other tools for data tracking, analysis, and reporting.
• Develop and deliver workshops, orientation sessions, and training resources in both in-person and virtual settings.
• Ensure seamless planning, execution, and evaluation of experiential learning initiatives including, but not limited to, City Seminar and Bootcamp.

Knowledge Required

• Familiarity with operational coordination in higher education, including student engagement, co-curricular programming, and student retention strategies.
• Understanding of student support processes, including accommodations, conflict resolution, and wellbeing services.
• Awareness of compliance and regulatory standards relevant to higher education, such as FERPA, Title IX, and other applicable laws.
• Proficiency in data reporting and analysis using tools like Salesforce.

Key Skills Required

• Strong organizational and time-management skills, with the ability to manage competing priorities effectively.
• Proficiency in delivering presentations and facilitating workshops in both in-person and virtual environments.
• Attention to detail and accuracy in managing budgets, contracts, and compliance documents.
• Excellent interpersonal and communication skills to work effectively with diverse populations, including students, families, and external stakeholders.
• Collaborative mindset and the ability to build strong partnerships across teams to enhance student experiences.
• Analytical skills to assess processes, develop recommendations, and implement improvements.

Preferred Experience

• Experience in program operations, co-curricular programming, and initiatives to improve the student experience within an educational setting.
• Familiarity with campus safety planning and federal, state, and local compliance requirements.
• Experience working with international or immigrant populations is strongly preferred.

Key Strengths Required

• Adaptable and proactive in addressing operational challenges.
• Empathetic and collaborative in supporting students and colleagues.
• Strategic thinker with the ability to implement practical solutions to improve the student journey.

About Us
Hult International Business School is a new kind of non-profit business school that constantly innovates to meet the needs of students, employers, and society in a rapidly changing world. Hult is a multicultural community that educates, inspires, and connects some of the most forward-thinking business talent from around the world.

What we do

Hult International Business School is a non-profit educational pioneer and the first triple accredited US business school. Ranked by the Financial Times, Economist, Forbes , and Bloomberg Businessweek , Hult offers undergraduate, graduate, and executive education programs across its global campuses in Boston, San Francisco, London and Dubai. The school’s philosophy is that business skills can only truly be learned by doing. By immersing students from all over the world in practical, hands-on experiences from day one, this fresh approach to education is creating a global community of confident, entrepreneurially minded graduates, ready to tackle the challenges of tomorrow.

Solving problems and overcoming challenges is what our students do: all year, every year. We bring together creative, open-minded people from all over the world to find solutions to the world’s most pressing issues by doing business, not just studying it. So they graduate with the skills and the mindset to be ready for anything. And now we’re looking for talented workforce that think the same way. We seek to promote an environment for our students, faculty, and staff that welcomes people from all backgrounds, ethnicities, races, religions, genders, sexual identities, abilities, and personal circumstances in a spirit of inclusivity and belonging. At Hult, we believe that it’s through our diversity that we find our strength.

Mission statement

We strive to be the most relevant business school in the world. By using our global reach and always being creative, entrepreneurial, and on the cutting edge, our aim is to have a positive impact on individuals and organizations by transforming their management practices. In so doing, we hope to be the business school of choice for existing and aspiring leaders. We will contribute to sustainable growth, helping leaders to integrate commercial success and societal well-being.

Equal opportunities at Hult

Hult is dedicated to actively creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We are committed to providing opportunity regardless of gender, religion, race, color, sexual identity, disability, ethnicity, age, and all the individual identities that make us unique. If you require any accommodation to assist you in the interview process, please submit this with your inquiry. Hult offers competitive salaries and benefits in a global, empathetic, and highly multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking school, we’d love to hear from you.

Legal

Hult International Business School is a 501©(3) non-profit educational organization registered in the Commonwealth of Massachusetts, accredited by the New England Association of Schools and Colleges (NEASC) to award U.S. degrees. Students are awarded a joint U.S. and U.K. degree on successful completion of the program. The U.K. degree is awarded by the Ashridge (Bonar Law Memorial) Trust, known as Ashridge, with which Hult has a strategic alliance.

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