The STAR Operations Technician is responsible for statewide motorcycle safety training fleet readiness, and regional site support, maintenance of all STAR vehicles (motorcycles, truck, etc.) as well as inventory of parts and supplies. The STAR Operations Technician also assists the Operations Manager with communications, marketing, and public relations relating to vendors and dealerships. This position also works in conjunction with the Idaho Transportation Department and third-party motorcycle skills testers and ensures readiness of testing sites.
DUTIES AND RESPONSIBILITIES
Administration:
- Ensure that statewide training sites are fully prepared for each and every class, including motorcycles, parts, course supplies, painted range markings on parking lots, asphalt repair, and communication with site sponsors
- Locate, facilitate, prepare, and maintain current agreements for the use of training sites, including site reconnaisance
- Maintain documentation to accurately reflect all current range diagrams
- Oversee maintenance of main office facility to ensure compliance with safety and risk management standards
- Travel statewide to assist Instructors in the field, maintain motorcycle training and testing site readiness, network with motorcycle dealers, motorcycle clubs, training and testing site sponsors, and other stakeholders. This position may require up to 40% of their time on statewide travel
- Manage STAR fleet of over 160+ motorcycles, including writing requests for bids, selecting bids, performing basic motorcycle maintenance and repair, transporting motorcycles throughout the state as necessary, and facilitating the sale of motorcycles
- Manage the use and maintenance of STAR -owned truck and trailers
- Assist in updating and maintaining forms and support materials used for the rider training programs. Chronicle changes and verify that current version(s) are integrated at all training locations
- Maintain records for the purpose of data collection, interpretation, and evaluation
- Ensure insurance is current for all training sites
- Assist Program Director in an advisory capacity in areas of public relations and marketing with respect to vendors and motorcycle dealerships as needed
- Assist ITD in selection/approval/preparation of testing sites
- Ensure that testing sites are maintained and painted
- Coordinate with the Training Manager as required or requested
- Produce reports as specified by the Director
- Attend staff meetings, Advisory Committee, and other meetings as requested or assigned
- Carry a personal cell phone for business use
- Be on-call on weekends as assigned
- Assist other STAR Program staff as requested
- Perform other duties as assigned
Instruction:
- Qualify for and maintain STAR certifications and professional proficiency for (at a minimum) Basic and Intermediate Rider Training
- Maintain a thorough working knowledge of teaching techniques as applied to rider training as well as management/leadership principles and practices.
****MINIMUM QUALIFICATIONS AND SKILLS
- Minimum of 5 years of experience in a similar repair technician position maintaining vehicles and filling out work orders in an unsupervised environment
- Knowledge of basic motorcycle repair and maintenance
- Leadership or supervisory experience
- Strong interpersonal and organizational skills
- Organizational ability: must be able to handle multiple projects simultaneously
- Strong communication skills, including listening, oral and written, clear, persuasive and convincing communication; providing clear focus and direction; confronting difficult issues, identifying alternatives, and deciding on a course of action
- Ability to successfully and positively interact with administrative officials, the general public, and program personnel to effectively facilitate and maintain strong and productive working relationships
- Have, and maintain, a good driving record
- Must be a licensed motorcyclist who owns and operates a motorcycle on a regular basis
- Must hold Idaho STAR Motorcycle Safety Instructor certification, or equivalent, or be eligible for admission to STAR ’s Instructor training program
- Able to ride and push/move motorcycles of all sizes
- Experience in safely hitching, loading, and towing trailers of various sizes, up to 40’.
ADDITIONAL PREFERRED QUALIFICATIONS AND SKILLS
- Three or more years of experience teaching STAR courses, or equivalent
- Hold a CDL
- Knowledge of advanced motorcycle repair and maintenance
- Knowledge and understanding of federal, state, and program laws, policies, procedures, and operations
- Knowledge of CSI, ITD, CTE, and Idaho STAR rules and regulations/policies and procedures to ensure program compliance with Idaho Code
The College of Southern Idaho is an equal opportunity employer with a commitment to cultivating and sustaining an environment in which our employees and learners thrive. The College prohibits discrimination on the basis of any legally protected status.
Required Skills
Required Experience