Position Information Job Number 050936 Message To Applicants There are two positions available. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov. Department Information Management & Technology-Customer Support Employer State of New York Descriptive Title PC Support Specialist Payroll Title TH Instructional Support Specialist Bargaining Unit 08 UUP (State University Professional Services Unit) Salary Grade NSSL3 Salary $44,530+ DOQ FLSA Exempt Full or Part Time? Full-Time Percentage 100 Job Standard / Operational Needs Install, troubleshoot and repair PC hardware and software applications. Installations include new devices, departmental moves and migrations from existing computers. Research and resolve hardware and software problems as necessary. Troubleshoot connectivity problems with client devices, network printers, files servers and host systems. Experience with Windows 2000/XP/Vista/2007/2010, MS office, and host connectivity packages in a Novell NDS and Windows Server environment. Assist employees/customers with computer related questions. Minimum Qualifications Bachelor's degree and a minimum of one year of experience to include PC support and customer service or equivalent combination of education and experience, plus excellent communication and interpersonal skills required. Work days: Monday - Friday, 8:00a-5:00p. Must be available for on-call. Job Category Management, Professional & Information Technology Job Open Date 04-11-2018 Job Close Date Open Until Filled Recruiter Darci Cook -Upstate Medical University -Upstate University Health System -Important Links -Site Information