Job Description

• Visit cement plants, building strong relationship with the cement market.
• Regular communication with Company’s Director of Cement Additives and Company’s Technical Service.
• Follow closely on-site field trials.
• Jointly work with commercial/technical team to understand the customer requirement, and making adjustment of products to support existing business and capture new market opportunities to grow the business.
• Jointly work with commercial team to gather market intelligence to better understand industry trend and competitors. Working with Product Management to develop new product to grow and improve profitability of the business.
• Develop and regularly update competitors’ product database to support commercial growth.
• Develop, implement, and manage customer complaint process to make sure all complaints are well taken care, timely response to customers, and high degree of customer satisfaction is achieved.
• Provide value added service to customer – seminar, technical presentation, on site troubleshooting.
• Serve as the technical expert to SIKA’s customers by troubleshooting technical issues at the Cement Plant, demonstrating Sika’s product capabilities, recommending solutions and serving as Sika’s representative in technical proposals to the customers. Provide first level of field troubleshooting to customers.
• Promote safety working environment and commit to achieve zero accident target.
• Report to Direct Manager on activity, market, competition, key projects, trials.

Qualifications

• Diploma / University degree in engineering (preferably chemical engineer)
• 3-5 years hands-on field experience in Cement Industry
• Strong relevant industry and segment knowledge & network
• Strong technical aptitude and willingness to learn and apply knowledge
• A self-starter, excellent time and self-management, require minimum supervision
• Ability to work independently and willing to travel on a frequent basis
• Excellent customer relationship management skill
• Ability to influence and lead multi function to achieve goals
• Good communication and team player

Additional Information

Competitive Benefits: Health Insurance available day one, 401k with 5% company match, bonuses, year-end profit-sharing bonus, paid time off, and educational assistance.

Meaningful Work: Sika products enhance our surroundings and the work every employee completes helps positively impact daily lives by making our world stronger, more durable, and more reliable – every day.

Company Culture: Sika centers work culture around entrepreneurship where individuals have the power to make decisions, learn from mistakes, and define their career.

Community Involvement: Sika Corporation takes active roles in our community and aims to support volunteer work and charitable endeavors across the United States through rebuilding and giving back.

Sustainability Initiatives: Sika is committed to sustainable development, reducing environmental impacts, and assuming social responsibility. The company supports energy efficient projects and implements numerous measures aimed to boost economic, social, and ecological sustainability.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.