EF is the world’s leading educational travel provider with 60 years of experience. With our International Summer Schools, we offer young learners the opportunity to spend from two weeks up to one year in North America, improving their English language skills in a robust program while participating in a full-activity program of sports, discos, parties, excursions, and lots more!

About the role

In this role, you will have responsibility for the smooth running of the residence and ensure a high level of customer service and student satisfaction. Please note that the role is on a rotation basis and one can expect to work 5 days/ week.

Employment period: June - August 2025

Compensation: $20 per hour plus Room & Half Board

Your key tasks will consist of, but not be limited to:

• Checking and making sure that rooms are ready, clean and available for arriving students
• Meeting and greeting new students on arrival
• Assisting with checking in and taking students to rooms
• Informing arriving students about rules and fines (community standards)
• Curfew checks for under 18 year old students
• Regularly checking rooms to ensure accommodation meets high standards of quality, cleanliness, and comfort.
• Assisting students with problems
• Dealing emergency situations should they arise
• Ensuring that residence rules are being adhered to and report all issues to Residence Manager
• Liaising with Residence Staff, organizing and partaking/running activities in residence
• Liaising closely with catering and residence suppliers
• Ensuring a consistently high quality of meals.
• Coordinating damage checks and collecting room deposits
• Assisting student departure: checking rooms, reminding students of leaving date/time & procedures
• Assisting check-out process
• Coordinating with residence staff, onsite cleaning team, laundry supplier for linen pick-up/ drop-off
• Residence on-call duty on rotation
• Other duties assigned by Residence Manager

Requirements

• Organized with a high level of attention to detail.
• Capable of using your own initiative.
• Have the right to live and work in the country of employment.
• Complete fluency in English.
• Attend a training weekend before your contract commencing.
• Organized with a high level of attention to detail.
• Must be over the age of 21+
• Bachelor's Degree (Preferred)

About EF Language Abroad

At EF Language Abroad, we believe that the world is better when people try to understand one another. Since 1965, we've helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives. We're dedicated to our mission of opening the world through education, harnessing the power of language learning to deepen the connection between people across the globe.

We offer immersive short-term and long-term language courses and programs across different languages in the countries where they’re spoken. Through blending classroom-based lessons with interactive exercises and real-world practice, our courses bring you to the heart of the language. Together, our global staff help students from around the world develop the language skills they need to achieve their dreams.

EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and and/or reference checks, as applicable.

About EF Education First

Some companies are in the Business of Technology.

Others are in the Business of Finance....Sports...Or Soft Drinks.

At EF, we're in a different kind of Business.

One that's a little less tangible, and a lot more important.

Because our Business, what we make, makes everything else possible.

We're in the Business of Understanding.

Between people. Between cultures.

For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through Language, Cultural Exchange, Academic Studies, and Educational Travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.

You’ll find our 115 offices located in some of the world’s greatest cities, and filled with smart, driven people who push each other to be better every day. And yes, we have technology, we have finance, we even have sports with our own professional cycling team. But it’s what we do with it - Building greater understanding, breaking down barriers, and creating a better world...that makes all the difference.

At EF Education First, we believe that the world is better when people try to understand one another. Since 1965, EF has helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves.