Tour Consultant
Internally titled: Tour Consultant, Groups
EF Ultimate Break
Boston, MA

October 15th , 2024 Start Date
Application Deadline: September 30th, 2024

Boston: For consideration, applicants must be living in the state of MA or within commutable distance to our Boston, MA office. This role is hybrid, 3 days on-site per week and 2 days remote.

At EF Ultimate Break, we give anyone 18-35 an opportunity to transition from tourist to traveler. We do more than help people get a stamp in their passport, our guided tours encourage them to step outside their comfort zone, create forever friendships, immerse themselves in unfamiliar places, expand their mind through new cultures and come home with a changed perspective of the world. WARNING: working at Ultimate Break, may inspire your own desire to see the world, good news is- we’ll help with that.

The Role:

As a Group Travel Consultant, you will oversee a geographical region in the United States and treat it like your own business. Your main goal is to grow and develop this region by recruiting Group Coordinators who are eager to organize trips and recruit others to join. You’ll identify, qualify, and convert leads via outbound phone sales, while building long-lasting relationships with repeating customers. Additionally, you’ll coach and support these Coordinators to help them maximize both their group’s size and the perks they earn. You are joining a sales team motivated by learning, professional growth, and excellence. You will be expected to consistently hit key sales metrics and goals.

We're looking for ambitious, high-performing individuals with an entrepreneurial spirit. You’ll be responsible for managing your pipeline, generating leads, and working with schools, universities, community groups, and other organizations to find new business opportunities. 1+ years of experince in sales or customer service is preferred.

Key Responsibilities:

• Recruit and Develop Group Coordinators:
  • Identify and engage new Group Coordinators, targeting universities, sororities, fraternities, community groups, clubs, and other networks
  • Generate, qualify, and convert leads through outbound sales efforts and relationship building
  • Present the perks of becoming a Group Coordinator, including the opportunity for free travel and other benefits
• Pipeline Management and Lead Generation:
  • Build and manage a robust pipeline of potential Group Coordinators
  • Manage a large volume of outbound calls, text, emails, and follow-ups to engage new leads and support existing ones
• Group Growth and Training:
  • Provide training and ongoing support to Group Coordinators to help them successfully organize and recruit travelers
  • Coach Group Coordinators on how to expand their groups and maximize traveler numbers
  • Regularly communicate with Group Coordinators to offer advice, track progress, and ensure they are on track to reach their goals
  • Stay up-to-date with the latest promotions, product offerings, and company initiatives to effectively support Group Coordinators

A Successful Regional Tour Consultant Will Be:

• Influential and able to motivate others through persuasion and enthusiasm
• A strong listener with excellent communication and collaboration skills
• A self-starter with a strong desire to take ownership of their professional and regional growth
• Confident and decisive in problem-solving and decision-making
• Open to feedback and quick to implement improvements
• A natural coach who can train and develop others effectively
• Adaptable and motivated to succeed both as a team player and an individual contributor

Why You’ll Love Working Here: Perks, Benefits and Earning Potential

Boston: Work in our North American Headquarters where you’ll enjoy comprehensive professional development, frequent social programming, our employee-run “EFinity” groups, and much more!

In addition, you can expect:

• Paid International Business Travel opportunities
• Eligibility for our Workplace Flexibility Program: our pilot hybrid work model with up to two days working from home per week
• Commitment to professional growth: robust monthly calendar of trainings, workshops and TED Talk style sessions
• Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
• 25% company match on your 401(k)
• Market-leading medical, dental and vision coverage, along with life and disability insurance
• Wellness benefits including onsite and virtual classes run by EF instructors and a yearly fitness reimbursement
• EF Product Discounts (discounts on travel, international language schools, childcare with our Au Pair product and more)
• Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
• Discounts at local venues and businesses
• Compensation: First-year hires have an on-target earning potential of $70,000+ (base salary starting at $50,000 and $20,000 bonus potential). In addition, there is overage bonus available for exceeding sales goals up to an additional $20,000.

About EF Education First

At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs-focused on language, travel, cultural exchange, and academics-turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about-we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender identity/expression, sexual orientation, age, religion, ability, parental status, experience and everything else that makes you unique.

Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://ef.com

At EF Education First, we believe that the world is better when people try to understand one another. Since 1965, EF has helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves.