POSITION TITLE: Supplemental - Test Proctor

DEPARTMENT: Department of Learning Services

REPORTS TO: Student Success Coordinator                 

ANTICIPATED START DATE: August 2021

HOURLY RATE: $14.00/hour

SUMMARY The Test Proctor provides support for the day-to-day operations of the Testing Center, which includes:  test proctoring for NMC and other institutions, administering placement, CLEP, and DSST exams, keeping accurate testing data, and processing payments for testing. Test Proctors are not permitted to be taking NMC classes while employed in this position.

EDUCATION, EXPERIENCE, CERTIFICATES, AND LICENSES

REQUIRED:

• One year of post-secondary education related to the area plus two years related work experience
• Ability to organize and prioritize work
• Excellent written and verbal communication skills
• Experience keeping and interpreting accurate, detailed data and information for reports
• Experience using Microsoft Office software (e.g. Microsoft Word®, Excel®, Power Point®)
• Applicant must not be enrolled in NMC classes

PREFERRED:

• Associate’s degree in the related area plus one year related work experience
• Experience using Google Apps
• Experience in testing or education

ESSENTIAL DUTIES AND RESPONSIBILITIES (OTHER DUTIES MAY BE ASSIGNED)

• Administers Accuplacer, CLEP, and DSST exams
• Distributes, proctors, and collects course exams while maintaining confidentiality
• Reports cheating/testing irregularity to Associate Dean-Department of Learning Services
• Accepts and processes payment for tests
• Keeps accurate testing records
• Provides students with information on Student Success Center guidelines and policies for computer usage and enforces these policies
• Checks out and maintains equipment and supplies
• Answer multi-line telephones
• Copy, scan, e-mail, and file documents
• Respond to requests for information, exercising discretion in obtaining and providing factual and confidential information related to office and College operations
• Type correspondence and other documents in Microsoft Word® and/or Google Docs
• Spreadsheet creation and data entry in Microsoft Excel® and/or Google Sheets• Perform data entry and run reports as needed
• Provides customer service by receiving calls and greeting students with a friendly welcome, information and direction
• Maintains a clean, orderly environment for the students using the Center
• Completes projects assigned by Coordinator and/or Director

  FOUNDATIONAL COMPETENCIES (ESSENTIAL FOR ALL NMC EMPLOYEES)

• Ethical behavior and integrity
• Commitment to quality service, responsible stewardship, continuous improvement
• Agility/adaptability/tolerance for ambiguity
• Accountability/personal responsibility
• Commitment to lifelong learning
• Create/Contribute to a culture of innovation and thoughtful risk-taking
• Collaboration/Teamwork
• Value all people

SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees in the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS To perform this job successfully, an individual should have knowledge of Microsoft Office software. PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and peripheral vision.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. BENEFITS All supplemental employees are required to be part of the Michigan Public Schools Employee Retirement System (MPSERS) and are eligible for paid sick leave. WORK HOURS This position will work part-time up to 28 hours per week. TO APPLY Open until filled. Join NMC for a career where you will be part of an organization with history, a legacy, and possibility! Applications must be submitted online. For more information, visit NMC on the web at http://www.nmc.edu/jobs. For questions or assistance, email hr@nmc.edu or call 231-995-2612. NON-DISCRIMINATION POLICY NOTICE Northwestern Michigan College is committed to a policy of equal opportunity for all persons and does not unlawfully discriminate on the basis of race, color, national origin, religion, disability, genetic information, height, weight, marital status or veteran status in employment, educational programs and activities and admissions.  nmc.edu/nondiscrimination Michigan Law requires that a person with a disability or handicap requiring accommodation for employment must notify the employer in writing within 182 days after the need is known.

Required Skills

All applicants are required to review the job description prior to applying. 

Required Experience

All applicants are required to review the job description prior to applying.