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Front Desk

Conviva Care Solutions, Llc

Front Desk

Hollywood, FL
Full Time
Paid
  • Responsibilities

    Front Desk Conviva Care Solutions, LLC 5 reviews - Pembroke Pines, FL Answer phone and distribute calls/messages to appropriate personnel. Schedule appointment for all Doctors. Confirm appointments 1-2 days in advance. Be able to multi task. Basic computer skills. Assist with check out if needed. Scan and upload patient information in computer. Assist with insurance verification. Work with entire staff to maintain the highest level of HIPPA compliance and OSHA standard. Consistently strive to cooperate with and assist all other staff in maintaining a pleasant and efficient work environment. . Job Title: Receptionist Classification: Non-Exempt Summary of Duties: Serves patients by greeting them (in person or on the phone), scheduling appointment and helping them with any other matter Reports to: Administrator Essential Functions: * Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. * Optimizes patients' satisfaction. * Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. * Obtains revenue by recording and updating financial information; collecting patient charges. * Helps patients in distress by responding to emergencies. * Protects patients' rights by maintaining confidentiality of personal and financial information. * Maintains operations by following policies and procedures; reporting needed changes. * Contributes to team effort by accomplishing related results as needed. Education: High School Diploma or GED Qualifications/ Requirements: * Excellent Customer Service. Must interact with patients in a respectful and amicable manner. Employees are expected to treat patients with compassion and protect their rights. * Adhere to all Company policies. * Excellent phone etiquette. * Punctual. * Should be costumer service driven. * Knowledge of MS Office (Word, Excel, Outlook, Access) * Able to multi-task. * Professional appearance. * Six months to one year of relevant experience and /or training, or equivalent combination of education and experience. * Possession of strong organizational skills. * Possess exceptional interpersonal communication skills. * Ability to work independently on assigned tasks as well as to accept direction on given assignments. Environmental/Working Conditions: Normal office environment. Occasional overtime may be required and/or hours may be shortened as business needs dictate. Physical Demands: Requires sitting and standing associated with a normal office environment. Manual dexterity needed for using computer keyboard. This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the rights to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between the Institution and its employees. 1 day ago - save job - original job Apply On Company Site Other jobs you may like Front Desk Associate Fight Fit Boxing & Health Club Pembroke Pines, FL 1 hour ago Easily apply Medical Front Desk South Florida ENT Associates Hialeah, FL 8 hours ago Easily apply Athletic Club Front Desk Attendant The Graham Companies and Shula's Hotel & Golf Club Miami Lakes, FL 4 hours ago Patient Coordinator - Front Desk Great Expressions Dental Centers Pembroke Pines, FL 4 days ago Easily apply Position Customer Service Representative First Light Program Managers Dania, FL 1 day ago * Front Desk jobs in Pembroke Pines, FL * Jobs at Conviva Care Solutions in Pembroke Pines, FL * Front Desk salaries in Pembroke Pines, FL Conviva Care Solutions, LLC 5 reviews Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume

  • Industry
    Entertainment