Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Job Summary: District Fitness Manager
The District Fitness Manager is responsible for overseeing the fitness operations across multiple gym locations, ensuring a top-tier experience for members and staff while meeting company and financial goals. This role requires building and leading high-performing teams, fostering a culture of excellence, and driving results across the district.
Key Responsibilities:
Leadership and Culture:
Lead by example, upholding company standards and fostering a motivating and positive environment.
Recruit, train, and mentor Fitness Managers and personal trainers across all locations.
Hold accountability for the financial performance of personal training and overall member satisfaction.
Engage with members and staff to address concerns, resolve issues, and provide actionable recommendations.
Operational and Financial Management:
Oversee the financial performance of the fitness departments, including managing budgets, tracking income, and controlling expenses.
Ensure consistent implementation of company policies to maintain operational efficiency and high service standards.
Provide insights and feedback to help shape each gym’s operating plan, aligned with company goals.
Set and track monthly revenue targets for fitness teams, providing regular updates to senior management.
Team Development:
Build a dynamic team through consistent training, coaching, and accountability.
Manage the hiring process, disciplinary actions, and performance evaluations for fitness staff, in coordination with upper management.
Conduct regular meetings with Fitness Managers to review performance, provide leadership, and guide teams toward meeting district and company objectives.
Train fitness staff to enhance member retention through effective fitness presentations and customer service.
Fitness Operations:
Establish and maintain a fun, safe, and community-driven gym culture that increases member satisfaction and maximizes profitability.
Ensure members receive high-quality fitness programs from trained professionals, in line with company standards.
Support gym operations, including scheduling and resolving member concerns related to fitness services.
Achieve district-wide fitness revenue goals by driving staff performance and customer engagement.
Member Experience:
Act as a role model for delivering excellent member service, resolving escalated issues, and ensuring corrective actions are in place.
Ensure gym appearance and cleanliness meet company standards, addressing any deviations immediately.
Maintain a safe environment for members, staff, and gym property at all times.
Support other departments, such as Sales and Front Desk, when needed to enhance the overall gym experience.
Administrative Duties:
Manage payroll tasks, ensuring timely and accurate processing each pay period.
Maintain a professional demeanor and make decisions that align with company standards and goals.
Perform additional tasks and projects as directed by senior management.
Work Environment:
Exposure to mechanical equipment and occasional lifting of 50+ pounds may be required.
Work hours may include extended days, weekends, and holidays to support business needs, with the gym closed only on Christmas Day.
Position Requirements:
Experience: 2-3 years of management experience, overseeing multiple locations or teams. Experience in retail, hospitality, or service industries is a plus.
Skills: Strong leadership, P&L management, and team-building experience.
Education: High School Diploma or GED required; Bachelor’s degree preferred.
Certifications: CPR certification required.
Travel: Ability to travel between gym locations, with up to 60% travel required.