Job Description

We are currently seeking a Benefits & Leave Manager to support the People Services Team at our New York City office!

Supports and coordinates all US and Canadian corporate and field leave of absence cases and workers’ compensation claims with the support of HR and benefit team members across all Equinox brands. This includes general administration of disability and company and state leaves, comprehensive case management and compliance with the Family and Medical Leave Act and all related employment laws. Performs exemplary customer service and assistance to our team members, executives and People Services business partners.

RESPONSIBILITIES:

• Serves as the subject matter expert for disability, leave and workers’ compensation in alignment and under the general direction and guidance of the People Services and the legal team.
• Interprets and manages all company leave programs and policies in accordance with the applicable federal and state and Canadian employment laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, etc.).
• Engage with team members with inquires about their leave and engage with interactive process with employee if necessary
• Partner closely with internal partners including team mangers and People Services to provide status updates on leave claims
• Maintain employee leave of absence tracker, including providing biweekly leave reporting to People Services team members
• Conduct biweekly leave meetings as needed to discuss open leave and accommodation activity
• Manage vendor relationship with leave administrators to ensure all claims are being handled consistently, policy/process changes are being implemented accurately and escalations are addressed
• Manage all administrative aspects of leave and workers’ compensation claims to include providing necessary leave policy paperwork to team members, completing workers’ compensation documentation (C11/C240), OSHA Annual Reporting requirements and State leave paperwork requirements
• Maintain leave status updates in HRIS system, utilize vendor and internal pay reporting to calculate and enter pay for team members on leave along with additional paid time (PTO/sick hours), ensuring team members return timely, and working closely with the People Services and Payroll teams to ensure that pay is accurate and correct.
• Partner with leave administrators to maintain appropriate contact with all team members on leave and return to work
• Initiates ADA with leave administrator and coordinates with HR on understanding job limitations and determining accommodation decisions
• Manages STD/LTD programs and vendor relationships. Ensures that STD claims are coordinated with FMLA or general medical cases.
•  Assist with implementing new processes and updating policies to align with organizational growth
• Draft leave communications including notices of new State/Federal leave law changes
• Manage Benefits Department email inbox and respond to employee inquiries in a timely and thorough manner
• Performs all other duties as assigned or required.

Qualifications

• associate’s degree in business administration, human resources or related field

• five years of experience in managing leave cases (FMLA, STD) and workers’ compensation claims

• five years of experience in handling employee relations cases

• Experience in both union and non-union retail industry, preferred

SKILLS

• Strong vendor management skills
• Team player who can easily multi-task and manage multiple projects
• Ability to work independently in a fast-paced environment with changing priorities
• Motivated and proactive
• Excellent verbal and written communication
• Ideal candidate demonstrates accountability, thinks critically and demonstrates courage when presenting ideas
• ability to identify basic problems and procedural irregularities, collect data, establish facts and draw valid conclusions
• Ability to multi-task and drive multiple projects
• Ability to work independently in a fast-paced environment with changing priorities
• Demonstrated ability to deal with confidential information
• Demonstrated problem solving, time management and priority setting skills

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

EQUINOX IS AN EQUAL OPPORTUNITY EMPLOYER. FOR MORE INFORMATION REGARDING OUR CAREER OPPORTUNITIES, PLEASE VISIT ONE OF OUR CLUBS OR OUR WEBSITE AT_ HTTPS://CAREERS.EQUINOX.COM/_