Job Description

Equinox Fitness is seeking an exceptional Help Desk Engineer on a contractor basis. This proven IT technician will assist with high-volume support. The right candidate will have a proven track record of IT support and technical abilities.

Responsibilities:

• Unbox, verify specs, configure hash, and asset tag on 100 PCs
• Enroll the PC into Intune by logging in and verify system updates, software testing, and ensure network connectivity.
• Troubleshoot any issues during installation and configuration.
• Collaborate with our Engineering team and service desk team with minimal supervision
• Print shipping label and send the PCs to the corresponding facilities.
• Ability to troubleshoot and resolve technical issues which include desktop, laptops, printers, mobile devices, MS Exchange, MAC OSX, software/hardware installation and a variety of in-house applications, onsite and remotely.
• Ability to Identify, research, and document resolutions
• Ensures processes and standards to maintain Equinox IT systems are followed
• Assist with various projects assigned to the Tech/Help Desk team.
• Must be available to work onsite during business hours.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related discipline; or minimum of 1 years’ experience installing, maintaining, and supporting desktop technologies in an office environment.
• Must possess a basic knowledge, familiarity, and experience with bulk setup, maintaining and supporting desktop hardware, software and network resources and protocols.
• Strong support experience with industry-standard IT best-practices, concepts and procedures for end user clients.
• Strong communication skills
• Other duties as assigned
• Available to start immediately.

Pay Transparency: $15-20.00/hr

Additional Information

This is not a benefits eligible role.