Summary of Job: The cart attendant ensures that all golf carts and related equipment meet Club standards. This position also meets and greets Club members at their car or bag drop-off area and provide excellent customer service.
Minimum Job Requirements:
Ø Valid driver’s license and ability to drive a golf cart;
Ø Ability to receive and follow detailed instructions;
Ø Ability to stand for extended periods of time;
Ø Ability to perform physical fitness activities;
Ø Excellent customer service skills and ability to communicate effectively;
Ø Must be able to read, write, speak, and follow written and/or oral directions in English;
Ø High standards of integrity and reliability;
Ø Successful completion of drug testing:
Ø U.S. citizenship or valid work visa and passport.
Essential Duties and Accountabilities:
Ø Opens and prepares cart facility; if closing make sure everything is completed and secured
Ø Prepares and maintains golf carts for use, including making sure they are clean, fully charged, operational and in above satisfactory condition;
Ø Charges and maintains golf radios; sign them in and out each day;
Ø Ensures all range bags are full;
Ø Ensures that the range is clean and picked;
Ø Cleans and maintains golf balls;
Ø Maintains cart staging and cart cleaning area;
Ø Ensures sand buckets are full;
Ø Maintains range balls in Golf shop;
Ø Ensures that range pickers and beverage carts have gas/oil;
Ø Ensures that Caddy Daddy area is clean;
Ø Operate carts and all equipment in a safe and professional manner;
Ø Meets golfers at their car or bag drop-off area and assists in loading clubs onto a cart;
Ø Assists members and guests with their needs while on course;
Ø Assist golfers in returning their clubs to their car after their round, cleaning individual clubs as necessary or requested;
Ø Greets all members and guests with a cheerful smile and warm welcome as they arrive and a courteous farewell when they leave to provide a positive experience; address members by name whenever possible;
Ø Notify Head Golf Professional or General Manager of Member/Guest complaints at the time they occur and rectify any complaints as soon as possible - practicing service recover;
Ø Provides first class service to all;
Ø Perform other jobs as assigned by management.