Job Description
Company Description Vantage is a creative branding and marketing firm dedicated to tailoring local new customer acquisition campaigns for nationally recognized companies around the country.
Job Description We are looking to hire a Client Service Specialist to join our team. The ideal candidate will be responsible for working directly with Vantage customers through many channels as a valued resource and trusted advisor, helping their business grow. You will strive to deliver a human and helpful Support experience through creative problem-solving, a consultative approach, and a deep and thorough knowledge of how we work.
Job Description
Educate our clients about all products and services and industry trends.
Responsible for developing, tracking, and reporting. Along with offering business-building ideas to enable our customers to become more efficient in the way they do business with us.
Work closely with other representatives to build, reinforce, and maintain existing clients and relationships.
You will be responsible for all administrative and sales client service issues.
Ensure all information requested by the sales representative is forwarded on a timely basis.
Highly diligent in understanding customer requirements.
Demonstrating strong multi-tasking skills while still being accessible to our client base by performing the day-to-day operations
Qualifications
Post-secondary education strongly preferred.
Previous sales services experience, an asset.
Positive attitude.
Good communicator and team player.
Problem-solving and conflict resolution skills.
Working knowledge of MS Word, Outlook, and web-based technologies.
Additional Information