Job Description

Exciting Leadership Opportunity: Relocate to Manila and Lead EHS Operations for SGS Global!

Are you ready to take on a unique leadership role in one of Asia's most vibrant cities? SGS is offering an exclusive opportunity for an NAM Technical Manager for EHS to relocate to Manila, Philippines, and lead our Global Business Solutions (GBS) Asia team. This position provides the chance to manage growing EHS operations, oversee high-impact workflows, and strengthen SGS’s service delivery across North America.

As the NAM Technical Manager, you’ll play a key role in leading a diverse team, ensuring seamless communication between lab affiliates, and driving performance to exceed service level agreements. This exciting two-year minimum assignment comes with relocation support and additional perks, offering you an exciting career adventure while making an impact within SGS.

Why This Opportunity is Unique:

• Global Exposure: Relocate to Manila for an exciting international leadership role that will expand your professional experience.
• Career Growth: Lead a critical function within SGS and develop key skills in operations management, team leadership, and cross-regional collaboration.
• Relocation Benefits: SGS will provide relocation support and additional perks, making your transition to Manila as smooth and rewarding as possible.
• A Real Impact: Make a difference by overseeing key operational processes, influencing performance outcomes, and contributing to SGS’s global success.

Job functions:

• Collaborates with the NAM Senior Director Technical Services and key stakeholders to develop, implement, and maintain GBS-housed operations for Lab Affiliates.
• Manages GBS Lab Support Supervisors, ensuring performance aligns with Lab Affiliates’ expectations, and oversees staff recruitment for operations in GBS Asia and Bogota facilities.
• Ensures effective communication between Lab Affiliates, Supervisors, and GBS teams, addressing issues and resolving conflicts promptly.
• Regularly reviews work distribution and quality through spot audits, ensuring adherence to work instructions, SOPs, and quality documents.
• Oversees Corrective Action and Preventative Action (CAPA) investigations, ensuring timely implementation of findings in coordination with Lab Affiliates.
• Leads staff training and performance evaluations, collaborating with Supervisors and Lab Affiliates to maintain high-quality output and improve team performance.
• Monitors and reports performance KPIs as per Service Level Agreements, driving continuous improvements and addressing performance deviations with the Senior Director and GPOs.
• Identifies and implements operational improvements to enhance quality, efficiency, compliance, and communication.
• Maintains general knowledge of lab procedures supported by Lab Affiliate teams and ensures appropriate working conditions (e.g., office space, equipment).
• Manages staff attendance, time-off requests, and annual performance reviews within the local mySGS system.
• Facilitates visits from Global and Lab Affiliates, providing necessary support and coordination.
• Reviews and corrects monthly expense reports for Lab Affiliates using GBS Asia services.
• Ensures all GBS operations comply with directives from the Head of GBS Asia and NAM Operations.
• Adheres to SGS Code of Integrity, QHSE, and HR policies and procedures.

Qualifications

• Bachelor’s degree in chemistry or a science-related field (Biology, Environmental Science, Biochemistry, etc.)
• Minimum 5 years of experience in a high-volume production laboratory, with previous supervisory experience managing teams of 20+ people, focusing on data processing and review.
• Proficiency in MS Office and familiarity with LIMS and Data Processing Software (e.g., ChemStation) used by EHS Affiliate teams in GBS Asia.
• Experience with ISO and other national certifications, with knowledge of lab analyses and processes.
• Strong process improvement skills with the ability to challenge and enhance workflows.
• Fluent in English with excellent communication, interpersonal, and customer service skills.
• Highly organized, detail-oriented, and able to prioritize effectively while managing multiple tasks.
• Works well under pressure and independently, ensuring high-quality outcomes.
• Demonstrates sound judgment and adherence to SGS standards of ethics and integrity.

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.