Bilingual Client Relations Associate Abacus Credit Counseling - Riverside, CA $15 an hour We are looking for a Spanish-speaking Client Relations Associate who enjoys helping people! The company is headquartered in Los Angeles, CA, but our client relations associates work from home.This is a work-from-home position. A quiet working environment is required. As a Client Relations Associate, youll play a vital role in interacting with and supporting clients over phone and online chat as they complete our budget and debt counseling course. Were looking for individuals who can effectively explain details about the course, answer questions and lead clients through the process, with a positive and helpful approach. Well provide the necessary financial basics youll need to work with clients. You will also work with other Client Relations Associates internally to collaborate on client issues and relay insight and feedback. This is a full-time position and will include a weekend shift on Sundays. Responsibilities: - Provide outstanding support to Abacus clients - Resolve inbound requests via phone, online chat and email - Explain technical issues to clients in a way they can understand - Use internal tracking tools to manage client issues - Must be available to work on Sunday Qualifications: - Must be fluent in Spanish (writing and speaking) - 1+ year experience in client service, retail or educational role preferred - Bachelor's degree preferred - Strong written and verbal communication skills - Well organized and able to multi-task - Able to work independently and as a team player Pay: - $15/hour - Health benefits available for full time employees About the Company: Abacus is a 501(c)(3) non-profit corporation dedicated to providing financial education to individuals in financial distress. Abacus offers free financial advice as well as an online budget and debt counseling course. Abacus is headquartered in Southern California. However, the customer service team is located nationwide because the position is work from home. Job Type: Full-time Salary: $15.00 /hour Experience: * client service: 1 year Education: * Bachelor's Language: * Spanish 12 hours ago - save job