You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Business Unit/Role Specific Info

Global Commercial Services (GCS) is a leader in the commercial payments solutions space. This exciting and fast-growing business seeks to drive the success of businesses around the world, rooted in the truth that when our business customers thrive, so do we. We strive to serve all of our commercial clients, from the mom-and-pop store on Main Street to the largest global business.

The Global Commercial Services UXDR team at American Express designs for businesses globally and at scale. When you join #TeamAmex, you become part of a varied community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

We’re looking for undergraduate level interns to support the GCS product vision as a UX Analyst Intern . The successful candidate will own a project related to one of our banking, cash flow, or payments products. You’re a user experience guide, product designer, curious innovator, systems thinker, expressive presenter, and a trusted teammate all rolled into one. You will be part of a Commercial design team that works with product partners to develop innovative solutions that work across a variety of digital touchpoints. You’ll be the user advocate from concept to launch, understanding target audiences' needs, tasks, and goals and translating them into digital experiences.

Successful candidates will be placed within one of the below teams:

• Business Blueprint & Banking (BB&B) is changing the way small businesses manage their cash flow. Applying automation and real-time data, American Express Business Blueprint provides small businesses a suite of integrated cash-flow technologies from flexible lines of credit, digital business checking accounts, fast payments and predictive business analytics.

• Business Financing, Payments, and Digital Experiences (BFPD) develops and manages leading products and capabilities to connect buyers with suppliers and make it easier to send and receive payments. Products include B2B Automation and APIs, Virtual Payments and Central Travel Booking, Digital Experiences and Platforms, and Supply Chain Solutions & Partnerships.

Preferred Skills & Experience

• Highly organized, detail oriented with a proven ability to manage multiple priorities

• Hard-working, self-motivated, and strong willingness to learn and make an impact

• Strong written and excellent verbal communication skills for sharing information, ideas and concepts

• Curious and passionate about design, creating customer experiences and working with technology

• Knowledge of MS Office applications required

• Ability to learn quickly and work independently with complex, unstructured initiatives

• Exhibit desired behaviors of thinking about customer first, understanding concepts of ecosystems, inclusive product development, and systems design

• For the design track, demonstrated skill applying user interface design best practices and user research methodologies.

• Strong documentation and research skills and organizes in an efficient, productive manner; focuses on key priorities; manages time well.

• Ability to multi-task, work independently, and in a team environment and proactively looks to socialize and review work

• Comfortable with quickly changing priorities and conditions; copes effectively with complexity and change.

• Resourceful, has grit, and a positive “can do” attitude.

Educational Requirements

• Currently enrolled in full-time undergraduate degree program in Design or related field

• If interested in design track, portfolio or samples of work that show: UX design, UI design, light UX copywriting, light systems design, light typography skills, light storytelling, and strong organization skills

• Students must have a graduation date between December 2024 and June 2025

The final application deadline is Sunday October 1st at 11:59PM ET.

Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you after the deadline.

Salary Range: $24.05 to $63.00 hourly + sign-on bonus

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Campus US - Benefits:

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counselling support through our Healthy Minds program

• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

American Express is a globally integrated payments company, providing customers with access to products, insights and world-class experiences that enrich lives and build business success.