POSITION SUMMARY The Teller 3 fills a seasoned teller’s role within the Branch, ensuring that transactions are being processed efficiently, that Being Beneficial Service Principles are being perfectly executed and that customer expectations are being met through extraordinary service. The Teller 3 serves as the back-up to the Head Teller and assists with all Branch settlement functions. The Teller 3 is capable and responsible for managing and settling the Teller’s area in the absence of the Head Teller. The Teller 3 embraces “Do what’s right” as the singular priority in all activities.

ESSENTIAL FUNCTIONS: 

• Proficient in processing all deposits, withdrawals, payments and settlements; able to settle the office and conduct audits
• Thoroughly understands all Bank policies, procedures and compliance regulations
• Adept in check cashing policies and able to seek appropriate approvals when needed
• Knowledgeable about all Bank products, services, and investment alternatives and able to make appropriate recommendations to educate and refer customers
• Thorough knowledge of all security procedures
• Able to act as Head Teller whenever necessary
• Cross-trained to open accounts or provide other non-transactional services for customers
• Perceives customer needs and seeks ways to make the customer experience memorable
• Able to educate customers
• Assists in training of new tellers
• Achieves all business goals
• Willingly participates in all Bank and community events
• Ensures a mutually respectful workplace

  REQUIRED SKILLS

• Minimum 1 year Teller or customer service experience or other related experience
• High School diploma or equivalent
• Excellent communication and listening skills
• Committed to delivering extraordinary customer service
• Knowledge of products and services
• Sales / retail experience desirable
• Ability to recommend a product or service

  JOB LOCATION Edgmont Township , Pennsylvania, United States

POSITION TYPE Full-Time/Regular