You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

About the Colleague Experience Group (CEG)

As a part of the Colleague Experience Group (CEG, formerly Human Resources) we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We are responsible for people management, including acquiring talent, developing and retaining colleagues worldwide, and overseeing key programs like compensation, benefits, diversity and colleague and labor relations.

Role Specific Info

Our Summer Internship Program is the main pipeline into our full-time CEG Global Rotation Program (GRP), a two-year program designed to attract and develop talent to be the future leaders of CEG and to work on high-impact projects that drive CEG and business strategies.

The summer internship provides high-performing MBA/Masters students the opportunity to gain hands-on experience by owning an individual project that has high visibility and lasting impact at American Express. Throughout the course of the summer, interns are given significant exposure to senior leadership and all functional areas of CEG. At the end of the program, interns will present their insights and recommendations to the Chief Colleague Experience Officer, the CEG senior leadership team, and CEG colleagues.

Successful summer internship candidates will be on track to join the full-time GRP. This two-year program consists of three rotations: a specialist rotation within one of our CEG Centers of Expertise, a CEG generalist rotation, and a rotation within a line of business outside of CEG. One of these rotations is internationally focused and participants have the option to be based in a global market outside of their home country. The program is small, high-touch, and promotes individual development through a number of resources, including mentorship and coaching. GRP alumni have gone on to hold roles in areas such as Talent & Development, Diversity, Equity & Inclusion, Colleague Services & Digital Capabilities, and as Colleague Strategic Partners.

How will you make an impact in this role?

• Drive Colleague Experience Group mission and vision by delivering a great colleague experience and co-creating simple and great ways of working that enable everyone to be and deliver their best
• Know the business: understand our business strategy, plans, and the impact of internal and external factors
• Think strategically: develop ideas that drive meaningful colleague experiences and competitive advantage
• Deliver phenomenal solutions: craft and deliver high-quality, end-to-end, colleague-centric solutions that enable business success
• Deliver phenomenal solutions: craft and deliver high-quality, end-to-end, colleague-centric solutions that enable business success
• Provide a fresh perspective on existing business challenges and demonstrate the courage to challenge the status quo
• Partner with people of diverse backgrounds and experiences to empower colleagues’ unique voices so everyone feels like they belong

Skills/Experience:

• At least three years of work experience (HR-related experience is not required)
• Ability to be based in New York or London and to work in the hybrid model
• Desire to gain global experience through an internationally focused rotation, with the option of spending 6 months living outside of home base country (subject to change due to Covid-19)
• Demonstrated commitment and passion for a career in HR
• Desire to grow a long-term career in CEG at American Express
• Proven ability to drive results
• Strong leadership experience with demonstrated ability to lead people, teams or projects, including leading through change
• Experience adapting working style to effectively navigate a variety of situations
• Highest standard of integrity and professionalism
• Analytical thinking and complex problem-solving skills
• Interpersonal skills, including the ability to communicate, influence and collaborate at all levels
• Intellectual curiosity and a keen interest in learning
• Driven by purpose and perseveres in the face of challenges
• Seeks feedback and demonstrates self-awareness to drive personal growth

Requirements/Qualifications:

• Currently enrolled in a master’s degree program
• Students must have a graduation date between December 2024 and June 2025

Apply Now!

Salary Range: $38.45 to $87.00 hourly + sign-on bonus

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life.

Benefits include:

• Competitive base salaries
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counselling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

American Express is a globally integrated payments company, providing customers with access to products, insights and world-class experiences that enrich lives and build business success.