Salesforce Admin -Job IDR49422Updated date06/04/2018 -Towers Crescent 2 (12067), United States of America, Vienna, Virginia At Capital One, were building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are -Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good. Salesforce Admin At Capital One, you'll be part of a group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. The Commercial Bank has invested in the Salesforce.com platform as our primary associate interface to transform how we get work done and how we drive a phenomenal client experience in the Commercial Sales and Commercial Operations teams. The Salesforce team works with our Commercial Bank lines of business, driving programs that deliver innovative, enterprise Salesforce solutions. We are seeking an experienced and impassioned Salesforce administrator to join the team! The Salesforce Administrator will bring a balance of analytical rigor and pragmatic, timely delivery of business value in an agile and iterative environment. The individual will also have an intellectual curiosity to innovate and disrupt the status quo while working towards growing the role to support consistent quality delivery of end-user enhancements. About you... -Motivated by defining and living the Salesforce Administrator role as part of a continually evolving Salesforce implementation -Thrive on building and delivering new capabilities with focus on efficiency and scalability -Highly functional in a dynamic, challenging environment -Top notch communications skills with an Agile mindset -Outstanding organizational, interpersonal,relationship-buildingskills conducive to collaboration -Able to work well in a cross-functional, matrix management environment -A service-oriented believer in Customer first -Excellent analytical, problem solving, and documentation skills with a history of hands-on, detailed project completion Responsibilities: -Develop and support the functionality of the Salesforce platform -Focus on achieving efficiency through the definition, alignment, and execution of configuration changes -Grow the scope of changes approved to be made directly by the Salesforce Administrator role -Assist with Agile story grooming to better define technical configuration changes and translate business intent -Develop trusted relationships with both business Product Owners and technology teammates to optimize delivery of changes -Utilize internal tools and reporting to show efficiency gains -Contribute to a collaborative, Agile environment that fosters autonomy, transparency, mastery, innovation and learning; promotes continuous improvement -Seek to continuously grow by proactively seeking and embracing constructive feedback while also providing the same level of feedback to colleagues in Capital Ones open and collaborative culture -Successfully collaborate with multiple technical functions in the areas of infrastructure, technical operations, software engineering and customer support -Understanding of design thinking and human-centered design principles to product development Basic Qualifications: -Bachelors Degree or Military Experience -At least 1 year of Salesforce Administration experience, configuring and implementing Salesforce projects for Sales and/or Service platforms -Salesforce Administrator Certification -At least 1 year of Agile experience Preferred Qualifications: -Salesforce Advanced Administrator Certification -At least 1 year of experience implementing Salesforce APIs or App Exchange solutions At this time, Capital One will not sponsor a new applicant for employment authorization for this position.