Job Description

Chime Solutions is the premier employer for call center solutions in Charlotte, NC and Clayton County, GA. Our company is seeking over 2,000 customer service representatives. Our training program will help you become successful and teach you new skills!

ALTHOUGH THIS IS A WORK AT HOME ROLE, YOU WILL BE REQUIRED TO START IN OUR OFFICES FOR 3 DAYS IN CHARLOTTE, NC TO RECEIVE YOUR EQUIPMENT AND BEGIN TRAINING! YOU MUST LIVE IN THE IMMEDIATE AREA TO ACCEPT THIS POSITION.

Here are some of the job responsibilities:

• Assist customers with a wide variety of questions via information accessed through the computer.
• Review employee accounts and answer questions based upon established policies and procedures.
• Maintain current knowledge of assigned project's programs and services through on-going classroom and computer-based training.
• Possess the ability to troubleshoot complex issues with little guidance
• Possess a high degree of tack, diplomacy and professionalism when dealing with all types of customers
• Possess the ability to work under pressure in a call center environment
• Possess exceptional conversational and problem solving skills

Want to fast track your application?

Complete a formal application on our website and a recruiter will contact you within 24 hours at www.chimesolutions.com!

Company Description

Seeking Talented Team Members People Are Our Passion Join Our Team Empowering a Winning Culture "Our mission is to create a grassroots company, where our associates are empowered to always act in the interest of our clients, share ideas and create distinctive customer experiences on behalf of our clients. We are accomplishing this goal by attracting people with positive attitudes, great communication skills, and a willingness to learn and grow in a fun, entrepreneurial culture.“ Mark Wilson, Chime Founder and CEO