Job description

Our purpose - Opening up a world of opportunity - explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.

The CSEM Manager assists the US Commercial Banking (CMB) Head of Client Selection and Exit Management (CSEM) in coordinating the end to end oversight of operational effectiveness of CSEM processes and procedures, inclusive of Reputational Risk and Client Selection Committee (RRCSC) secretariat responsibilities for the Commercial and Global Banking (GB) Committees. This is a first line of defense remit and established as a function, within the Wholesale Chief Operating Office (WCOO) structure, more formally aligned to the Group Non-Financial Risk (NFR) model.

Here’s what you can expect:

As our CSEM Manager, you will evaluate CSEM policy changes and address impacts on processes for operational effectiveness, engage in ongoing development and improvement of UCM-CS, serve as the Secretariat to US CMB and GB RRCSC, and ensure exit decisions are advised by good quality and pertinent information. The role requires the ability to engage with senior team members and business partners to assist in implementing change to align with financial crime mitigation as well as regulatory and procedural requirements to complete the bank’s strategy.

For this role, HSBC targets a fixed pay range between $75,900 and $113,800.

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

Requirements

Employment eligibility to work with HSBC in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We’re looking for someone who has:

• Experience operating in a multi-geographic, matrix organization, able to work with Global Management teams as well as the Local Management team with a consistent track record to balance needs across Wholesale businesses.

• Ability to build and maintain relationships with internal team members and business partners, across all geographies of HSBC, e.g., Wholesale Client Services, Reputations Risk and Client Selection (RRCSC) teams, and other areas including 2nd Line of defense, Compliance, Internal Audit.

• Ability to root out fundamental issues while bringing more efficiencies in policies, processes and systemic solutions.

• Comfort in a fast-paced environment and keeping on top of changing Global and Local business requirements in Financial Crime Risk and Exit Management.

• Ability to be proactive and able to manage team through Global, Local, Regulatory audits to deadlines.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

HSBC is one of the world’s largest banking and financial services organizations. Our global businesses serve around 39 million customers worldwide through a network that covers 62 countries and territories. Our customers range from individual savers and investors to some of the world’s biggest companies, governments and international organizations. We aim to connect them to opportunities and help them to achieve their ambitions.