Contact Center Customer Service Representative
Job Expectations: Contact Center Customer Service Representative - Creve Coeur (Full-time) How would you like to work for a great company that offers career growth and values your skills and experience? For over 150 years, Commerce Bank has built a strong reputation as a Super Community bank and is recognized as an industry leader. In today's growing and competitive financial services industry, we look for creative and innovative solutions to meet the needs of our customers. To achieve our results, we recruit the best and brightest employees who ask, listen and solve to meet our customers needs! We consider our call center to be among the best in the industry. Youll find engaged team members, supportive management, career growth opportunities and a business casual environment. Contact Center Representatives respond to incoming calls, providing excellent customer service, with the goal of offering one-and-done problem resolution to a variety of customer issues. We have flexible schedule options available, including 1st and 2nd shift, schedules may include rotations for weekend and holiday coverage. Our contact center is located in Creve Coeur, MO off Olive Blvd, between Hwy 270 and Route 364/Page Ave Extension. We are currently hiring qualified agents for shifts ranging between the hours of 8:00am 8:00pm as well as every other Saturday between 8am-8pm. Training (First 1-2 months of employment): Monday Friday: 8:00 5:00pm **Premium pay for Bilingual Contact Center Representatives Commerce reserves the right to fill part time positions as soon as a qualified candidate is identified. Based upon experience level, position may be filled as a Representative I or II. Education: High School Diploma or GED required Experience: 1 year customer service experience preferred; banking experience is a plus Proficient in using a personal computer in a windows environment required General knowledge of internet functionality required Typing - 25 wpm Time Type: Full timePosted 2 Days AgoFull time23259 Join our winning team. If youre looking for something more than just another job, were looking for you. Were searching for people with a make-it-happen attitude who also want to make a difference. At Commerce Bank, we take the time to really get to know our customers. Then we work together to help them achieve their goals. Its a great feeling. We are committed to always bringing our best, which means we are constantly looking for the best to join us. Does that sound like you? Our policy is to provide equal opportunity to all qualified candidates and employees without regard to gender, race or ethnic background, age, religion, sexual orientation, national origin, marital status, veteran status, disability or any other non-job related factors.nbsp; We are committed to maintaining a drug- and alcohol-free workplace and candidates will be required to perform a pre-employment drug screen.