Customer Service Rep needs 2-5 years experience in Customer Service / Supply Chain / Sales

Customer Service Rep requires:

• Customer facing operations (i.e. Customer Service, Sales)

• Order to cash process knowledge

• Cloud based solutions (i.e. Service Cloud) / ERP systems (i.e. SAP) / IT applications

• Supply Chain understanding

Customer Service Rep duties:

• Accountable for customer facing activities / customer experience, acting as a single point of contact for customers, adopting customer centricity mindset within day-to-day interactions

• Contribute to the understanding of customer segments, trends needs, and expectations by reporting and providing feedback on client interactions