Customer Service Representative

Global Channel Management, Inc

Customer Service Representative

Madison Heights, MI
Full Time
Paid
  • Responsibilities

    Customer Service Representative needs 2-5 years of experience in Customer Service / Supply Chain / Sales experience

    Customer Service Representative requires:

    • Customer facing operations (i.e. Customer Service, Sales)

    • Order to cash process knowledge

    • Cloud based solutions (i.e. Service Cloud) / ERP systems (i.e. SAP) / IT applications

    • Supply Chain understanding

    Customer Service Representative duties:

    • End-to-end customer journey, collecting feedback to drive continuous improvement.

    • Single point of contact for current and new customers while interacting a

  • Industry
    Financial Services