Desktop Support needs 1+ years' experience

Desktop Support requires:

• Remote, local to Mason, OH

• Desktop support experience

• 2 days in the office, Monday and either Wednesday or Thursday.

• Work Hours are 9:30am to 6pm (Mon- Fri)

• Onsite training

• 1 hour from Mason, required

• 10 Megs download and 1 Meg upload

• Smart phone

• Onsite equipment pickup

• Basic Technical knowledge of Microsoft Windows – able to trouble shoot application installs, windows machine system configurations (standard CPU and laptop)

• Basic Technical knowledge of PC Hardware (knowledge of CPU, monitor, basic hardware connectivity)

• Basic Hardware and software application trouble shooting skills

• Retail background

• Empathetic