Dispatcher needs 3 years' experience in customer service/dispatching

Dispatcher requires:

Proficient with computers, Windows applications (Oracle experience a plus).

previous knowledge around prevailing wage filing

Good organizational skills, attention to detail and excellent communication skills are required.

Dispatcher duties:

Maintain confidentiality of customer and employer information at all times.

Maintain accurate records and backup for all filing within the company and associated with the local state government Submissions.

Regular contact of customer to communicate status changes.

Professionally field customer complaints and attempt to resolve, involving supervisor when necessary.