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ITCDP Strategic Support Associate

Learn more about Jackson
Jackson

Jackson

ITCDP Strategic Support Associate

East Lansing, MI
Internship
Paid
  • Responsibilities

    If you are an internal associate, please login to Workday and apply through My Career.

    Job Purpose

    Looking for an internship? We've got something better. Ignite-Jackson's premier career exploration program-provides you the skills, contacts and hands-on experience to launch your career. This unique rotational program is a paid skill-building experience that lets you explore careers in four fast-growing IT and information security specialties. Gain exposure to business insights working alongside highly-skilled teams focused on innovative technology solutions. In this role you are part of our talent pipeline providing on-demand staffing to teams across Jackson. Join a diverse population of associates, performing critical daily business functions which directly impact customer satisfaction and our business success.

    This flexible, part-time role lets you build your own schedule while you learn and grow within a fast-paced environment. You'll have the opportunity to make a difference at Jackson, now and in the future. Go beyond an internship and ignite your career.

    Join us for:

    • an 8+ month rotational schedule of technology firms;

    • 1:1 mentorship and career consultation;

    • relationship building opportunities and exclusive networking events;

    • exposure to AGILE Methodology in a real-world setting;

    • a day-in-the-life of technology delivery and operations;

    • technical skill development in programming, scripting, security, and infrastructure as code;

    • professional skill-building through hands-on workshops;

    • and program capstone and achievement certification.

    What you'll do:

    During your customized rotation you will support three key areas of our enterprise technology teams: Delivery, Engineering and Information Security. You will contribute to the team's projects and core business tasks, making a direct impact to in-flight enterprise initiatives focused on service ease and accessibility, intelligent customer interactions, associate engagement and risk management.

    Essential Responsibilities

    • Learn on the job with standard operating procedures (SOPs), training documentation and Jackson approved technical standards.

    • Discover your strengths for delivering on business value.

    • Collaborate with team members, investigating problems and creating innovative solutions.

    • Build your professional network across each of the technology specialties.

    • Apply programming standards, build technical documentation and next-level systems.

    • Practice Agile values and principles.

    Other Duties

    • Performs other duties and/or projects as assigned.

    Knowledge, Skills and Abilities

    • Professionalism and a willingness to learn.

    • Successfully work independently and within a team.

    • Excellent time management in a fast-paced environment.

    • Organize work efficiently and prioritize tasks.

    • Excellent verbal and written communication skills.

    • Proficient in problem-solving.

    • Weekly maximum of 29 hours, minimum preferred of 18 hours with 15 required.

    • Self-driven schedules based on your unique availability.

    • Flexible shifts offered Monday-Friday from 6:30 AM - 8:00 PM, with preferred availability during core business hours (7:00 AM - 6:00 PM), Saturday shifts available from 6:30 AM - 1:00 PM.

    • Shift duration preference: With cohort style training, we strongly prefer three shifts per week are a minimum of three hours in duration, all others a minimum of 2 hours.

    • Passionate about kick-starting a career in Delivery, Engineering or Information Security.

    Qualifications

    • H.S. Diploma required.

    • Degrees in Computer Science and Engineering, Applied Engineering Sciences, Information Science, Information Technology, Management Information Systems, Computational Mathematics & Sciences preferred.

    • Juniors or Seniors pursuing a four-year degree with a 3.0 minimum GPA (Exceptional sophomores will be considered) .

    We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

  • Industry
    Financial Services
  • About Us

    Jackson is committed to helping clarify the complexity of retirement planning. Our range of annuity products, financial know-how, history of *award-winning service, and streamlined experiences strive to reduce the confusion that complicates retirement plans.

    We dedicate our time, money, and resources to strengthening financial literacy, striving to make sure every American has access to the resources they need to master their money and their future.

    Interested in becoming one of our associates? We develop and celebrate talent in many areas, from sales and marketing to consulting and compliance. We know that diversity and inclusion make us all stronger together. Learn more at jackson.com/careers.

    Jackson® is the marketing name for Jackson Financial Inc., Jackson National Life Insurance Company® (Home Office: Lansing, Michigan), and Jackson National Life Insurance Company of New York® (Home Office: Purchase, New York).

    *SQM (Service Quality Measurement Group) Call Center Awards Program for 2004 and 2006-2022. (Criteria used for Call Center World Class FCR Certification is 80% or higher of customers getting their contact resolved on the first call to the call center (FCR) for 3 consecutive months or more.)